PRAVEEN MASILAMANI
Bangalore,KA
Summary
Senior Technology Architect with 17+ years of experience in AIOps, Observability, Event Management, and Automation. Expertise in Moogsoft, Splunk, Python, and Infrastructure Automation with a proven record of reducing MTTR, enabling operational intelligence, and driving proactive incident management. Adept at leading global teams, defining observability roadmaps, and delivering measurable business impact through automation and innovation.
Overview
18
18
years of professional experience
6
6
Certification
Work History
Lead Consultant
Infosys Limited
Bangalore
08.2021 - Current
- Architected enterprise-scale AIOps & Observability frameworks for global clients, driving proactive incident detection, event correlation, anomaly detection, and automated remediation.
- Reduced switch provisioning time from 10-12 days to 20 minutes by developing a Zero Touch Provisioning solution (Python backend), boosting engineer productivity by 45% and improving CSAT.
- Lowered MTTR by 30% through custom observability dashboards in Splunk (logs, metrics, traces) enabling predictive incident management.
- Cut alert noise by 40% by designing Moogsoft-based event correlation & noise reduction strategies, allowing engineers to focus on critical incidents.
- Increased operational efficiency by 20% by automating incident remediation and change management with Python & IaC; simplified adoption through GUI-based automation tools (Tkinter, Flask, PyQT).
- Established and lead an AIOps Center of Excellence (CoE), defining best practices for event correlation, anomaly detection, and predictive monitoring across enterprise environments.
- Led a cross-functional team of 15 engineers, mentoring them in automation, observability, and AIOps adoption, while fostering an innovation-driven culture.
- Partnered with client leadership and global stakeholders to define the AIOps roadmap, aligning observability and automation initiatives with business KPIs (MTTR, uptime, SLA compliance).
Principal Consultant
Mercedes-Benz R&D India
05.2018 - 07.2021
- Managed the full lifecycle of OpenText Network Automation, Splunk, and Port Tracker tools.
- Developed a dynamic, in-house Python Flask and AngularJS application (iGNOC) to streamline project requirements, resulting in improved user experience and increased customer satisfaction.
- Led the development of a Zero Touch Provisioning application, cutting switch provisioning time from 10-12 days to just 20 minutes.
- Oversaw the full software development lifecycle of a key application, achieving 100% on-time delivery with zero investment.
- Fixed bugs and implemented enhancements to significantly improve web functionality.
- Applied an Infrastructure as Code (IaC) mindset with hands-on experience in Stack Storm, Ansible, Terraform, and Chef.
- Implemented various Splunk use cases to support in-depth analysis.
- Mentored and guided a team of 5 engineers on automation and observability practices, fostering skill development and ensuring successful delivery of AIOps and infrastructure projects.
Technology Consultant
Micro Focus (HPE)
06.2016 - 05.2018
- Implemented and configured EMS tools, NNMi, and Network Automation for multiple clients.
- Provided custom solutions and integrations to meet specific customer requirements.
- Collaborated with support teams and architects to analyse, design, and deploy automation solutions.
- Assessed new resources and facilitated discussions with stakeholders to define requirements.
- Integrated and configured events from various device types.
- Developed multiple Perl APIs to satisfy client requirements and integrate with third-party tools.
- Contributed to process improvements within the development team.
- Enabled proactive monitoring by implementing event correlation logic and fine-tuning thresholds, reducing false alerts and improving incident triage efficiency.
- Collaborated with global delivery teams to standardize automation practices, creating reusable templates and knowledge assets that improved onboarding and project delivery speed.
Technical Specialist
Wipro Limited
06.2008 - 06.2016
- Defined project requirements and solution architecture, guiding the team through the entire build, testing, and deployment process.
- Led a team of infrastructure developers in delivering automation and tools for compute, storage, and other infrastructure services.
- Installed, configured, integrated, and managed multi-vendor monitoring tools in production systems.
- Collaborated with cross-functional teams to implement tools and automation workflows.
- Designed and created Operational Guides, Implementation Plans, and Troubleshooting Documents.
- Analysed and implemented customized reports based on customer needs.
- Provided technical leadership for the team and acted as a mentor to colleagues.
- Drove continuous improvement initiatives by identifying automation opportunities, reducing manual intervention, and improving overall service delivery efficiency.
Education
M.S. - System Engineering
08.2012
Bachelor of Computer Technology - undefined
05.2008
Skills
- AIOps & Observability
- Moogsoft Event Management
- Event Correlation & Noise Reduction
- Data Analytics & Visualization(AI/ML)
- Splunk Enterprise & Observability
- Python Automation & Scripting
- IT Operations Strategy
- Infrastructure as Code
- Team Leadership
- Mentorship
- Stakeholder Management
- Cloud-Native Monitoring & Observability
Certification
- Certified Associate in Python Programming (PCAP)
- Splunk Certified System Admin
- Splunk Certified Power User
- Certified SolarWinds Hybrid Cloud Observability Professional
- Microsoft Certified: Azure Fundamentals
- Certified SAFe 4 Agilist
Personal Information
Title: Lead Consultant - AIOps & Observability
Timeline
Lead Consultant - Infosys Limited
08.2021 - Current
Principal Consultant - Mercedes-Benz R&D India
05.2018 - 07.2021
Technology Consultant - Micro Focus (HPE)
06.2016 - 05.2018
Technical Specialist - Wipro Limited
06.2008 - 06.2016
Birla Institute of Technology & Science - M.S., System Engineering
Anna University - Bachelor of Computer Technology,