Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
DECLARATION:
Timeline
Generic

Praveen Vishwakarma

Key Account Executive
Gurgaon

Summary

OBEJECTIVE: - To make a sound position in corporate world and work enthusiastically with team to achieve goal of the organization/MNC with devotion and hard work and obtain a challenging position that allows to utilize current skills to assist in advancing a business that offers a stable employment opportunity. Also eager to learn new skills and business and technological advancements.

PRECIS: An incisive, result driven professional with 10 years of experience in Sales, Marketing, Business Development and Key Account Management, & Collection Profile.

Overview

10
10
years of professional experience

Work History

Assistant Manager - Collections

Gati Kintetsu Express Pvt Ltd
Gurgaon
04.2022 - 05.2023
  • Increased client satisfaction levels through prompt response to inquiries, thorough research, and effective problem-solving strategies.
  • Collaborated with other department managers to develop cross-functional strategies for improving overall company performance in collections and revenue generation.
  • Negotiated payment plans with delinquent customers, balancing empathy with firmness to achieve mutually beneficial outcomes for both parties involved.
  • Achieved successful recovery outcomes by establishing rapport with customers, identifying their unique needs, and tailoring collection strategies accordingly.
  • Conducted thorough investigations of disputed claims, working diligently to gather all necessary documentation and evidence to support a fair resolution for both parties involved.
  • Improved collection rates by implementing efficient follow-up procedures and maintaining strong relationships with clients.
  • Contributed to company growth by providing input on credit policy development based on industry best practices and internal risk assessments.
  • Consistently met or exceeded monthly collections targets by effectively managing workload priorities and maintaining a strong sense of urgency in addressing past-due accounts.
  • Played an integral role in ensuring the company''s compliance with applicable laws and regulations related to debt collection practices, minimizing potential legal liabilities.
  • Reducing DSO while analyze customer Credit Period and average payment days.
  • Collaborated on collection and dispute resolution issues.
  • Monitored accounts receivable aging and worked with various areas to address business needs.
  • Prepared accounts receivable-related journal entries for accounting month-end close.
  • Identified and discussed with management opportunities for improvements to procedures and internal controls.
  • Utilized financial software to prepare consolidated financial statements.
  • Evaluated and negotiated contracts to procure favorable financial terms.
  • Reduced bad debt write-offs by consistently identifying high-risk accounts and taking appropriate action to minimize losses.
  • Maintained accurate records of all collection activities, facilitating transparent communication between departments and timely resolution of disputes.

Key Account Executive

Gati Kintetsu Express Pvt. Ltd
Gurgaon
04.2021 - 03.2022
  • Developing solid trusting relationship between major key clients and company
  • Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
  • Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
  • Streamlined internal communication processes, ensuring team members were aligned with account objectives and strategies.
  • Improved client retention rates with personalized follow-up strategies and problem-solving techniques.
  • Drove revenue growth by negotiating favorable contract terms with major accounts..
  • Tailored sales pitches to address unique challenges and needs of each key account, improving conversion rates.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Set and achieved company defined sales goals.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met existing customers to review current services and expand sales opportunities.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Collaborated on collection and dispute resolution issues.
  • Responded to customer inquiries and provided detailed account information.
  • Maintained accurate records of customer accounts, payments and payment plans.

Sr. Sales Executive

Gati Kintetsu Express Pvt. Ltd.
Gurgaon
09.2018 - 03.2021
  • Prospected leads, scheduled meetings and converted targets into customers.
  • Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
  • Targeted new markets and increased sales through proactive sales and negotiation techniques.
  • Developed and managed strong and growing pipelines of prospective small & Big business customers.
  • Prepared sales presentations for clients showing success and credibility of products, List of valued customer list.
  • Submitted monthly reports, including Booking & Collection forecasts.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Developed new business by networking with prospects and valuable customers.
  • Reducing Deduction through finding any mistake done in Booking.
  • Follow-up for collection of pending Outstanding and clear maximum amount.
  • Resolving problems, improved operations and provided exceptional client support.

Area Sales Manager

Swiftline Transport Solutions Pvt. Ltd.
Haridwar
11.2016 - 07.2018
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
  • Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
  • Collection Follow-up with client and focusing cost reduction to increase profitability.
  • Franchisee Development (Channel Sales)
  • Setting sales targets for individual reps and team as a whole & developing sales strategies.
  • Maintaining data of all cost and revenue and comparing with last year also knowing how to keep same.
  • Align Market vehicle and Focusing on capacity utilization.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Increased profit by streamlining operations.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.

Sales Executive

Safexpress Private Limited
Dehradun
09.2015 - 11.2016
  • Focus on Segments and Sub-segments as per recommended list. Identify and list specific target customers and competition.
  • Direct Sales, Visiting Colleges campuses taking permission with college Dean, Principal for promoting services through Installing canopy and distributing leaflet, brochure.
  • Maintaining relation with existing customer for generating more lead or revenue.
  • Getting knowledge of company routes, Hubs, Documentation of State Border, etc.
  • Maintaining relation with Pickup and Delivery Vendor for getting referral or Lead.
  • Maintaining sales data weekly & monthly and comparing with last year data and finding revenue loss and prospect.
  • Finding Franchising or sales channel, Pickup & Delivery Vendor for reducing extra cost and generating more revenue.

Collections Manager

Gati Express & Supply Chain Pvt. Ltd.
Gurgaon
05.2023 - Current
  • Accessed credit records to evaluate customer credit histories.
  • Increased recoveries by negotiating favorable repayment terms for clients and customers.
  • Contacted clients with past-due payments and actively monitored payments due from clients.
  • Established strong relationships with customers, fostering open communication channels for effective debt resolution.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Reduced delinquency rates with proactive account monitoring and timely communication.
  • Researched and resolved accounts payable discrepancies.
  • Contacted customers to discuss late payments and options for remitting amounts due.
  • Conducted thorough credit reviews to assess risk levels and make informed decisions on extending credit or initiating collections actions.
  • Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
  • Supervised staff of collectors, monitoring phone calls and letters.
  • Streamlined collections procedures for increased productivity and reduced manual efforts.
  • Coordinated legal actions when necessary, working closely with attorneys to ensure proper documentation and representation.
  • Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
  • Composed effective accounting reports summarizing accounts payable data.
  • Improved overall collections efficiency by implementing strategic collection plans and processes.
  • Managed a diverse portfolio of accounts to optimize collection efforts and minimize losses.
  • Worked with legal resources and recovery teams to manage default issues.
  • Collaborated with cross-functional teams to address customer disputes and resolve billing issues promptly.
  • Oversaw daily posting of payments to customer accounts.
  • Generated and mailed updated statements monthly and processed demand letters.
  • Utilized advanced negotiation skills to secure favorable settlements in complex collection scenarios.
  • Collaborated on collection and dispute resolution issues.
  • Monitored accounts receivable aging and worked with various areas to address business needs.
  • Identified and discussed with management opportunities for improvements to procedures and internal controls.
  • Arranging Weekly meeting with Sales Team to identify & support to dispute customer for timely resolution and payment.
  • Focus on Reducing DSO and work as per defined Credit limit.

Education

MBA - Marketing

International Institute of Professional Studies
07.2015

BBA - Marketing

Extrol Institute of Management
06.2012

12Th -

Govt. Excellence H. S. School No. 1
06.2009

High School Diploma -

Govt. Excellence H. S. School No. 1
Bina (MP)
07.2007

Skills

    Sales funnel development, Sales pipeline development

undefined

Accomplishments

  • Awarded as Best Key Account Executive -22 of PAN india in GATIKWE.
  • Awarded “Employee of the Month” in Jan -2019.
  • For Best performance out of 13 Colleague Increased Sales Revenue 30% extra on Regular Sales (CAMPUS2HOME) by implementing several Promotional Activity through Distribution of Leaflet,Attending Colleges Campuses Annual Function and creating need with the help of Canopy & Standy Flex.
  • Increased productivity 20% by implementing several process improvementsl ike adopting LIFO/FIFO method, Route Vehicle Tracking.
  • Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Attended “ Digital Marketing Workshop” Organized by YI Indore Chapter2015.
  • Won Second Position in “Nukkad Natak” Organized by IIPS DAVV Indore2015

Additional Information

  • Worked as a volunteer for execution in Industrial Engineering Expo 2015.
  • Attended “Entrepreneurship Awareness Drive” Organized by IIT Kharagpur 2014.
  • Participated in “ADFREAK” Organize by IIPS DAVV in 2014.

DECLARATION:

I hereby declare that the details provided by me in this resume are correct and I have knowingly not omitted/ misrepresented any information. I am aware that the company can use this data for verification purposes and any material inconsistency identified between the details shared above versus actual information would have a bearing on my employment, based upon company policies

Timeline

Collections Manager

Gati Express & Supply Chain Pvt. Ltd.
05.2023 - Current

Assistant Manager - Collections

Gati Kintetsu Express Pvt Ltd
04.2022 - 05.2023

Key Account Executive

Gati Kintetsu Express Pvt. Ltd
04.2021 - 03.2022

Sr. Sales Executive

Gati Kintetsu Express Pvt. Ltd.
09.2018 - 03.2021

Area Sales Manager

Swiftline Transport Solutions Pvt. Ltd.
11.2016 - 07.2018

Sales Executive

Safexpress Private Limited
09.2015 - 11.2016

High School Diploma -

Govt. Excellence H. S. School No. 1

MBA - Marketing

International Institute of Professional Studies

BBA - Marketing

Extrol Institute of Management

12Th -

Govt. Excellence H. S. School No. 1
Praveen VishwakarmaKey Account Executive