Vivekanand V
Bengaluru
Summary
Results-driven Assistant Manager in Collections known for high productivity and efficient task completion. Specialize in debt recovery strategies, customer negotiations, and financial reporting. Excel in communication, problem-solving, and adaptability, ensuring optimal outcomes in challenging collection scenarios.
Overview
25
25
years of professional experience
Work History
Assistant Manager - Collections
Sakra World Hospital
Bengaluru
10.2018 - Current
- Communicated with public sectors and insurance company to provide information or raise capital.
- Maintaining accurate accounts receivable records.
- Following up on overdue invoices and issuing refunds.
- Preparing collection reports for management.
- Resolves inappropriate payments with insurance carriers and coordinates.
- Contributing to data analysis to identify billing trends.
Area Sales Manager
Unilet Appliances Pvt Ltd
Bengaluru
05.2011 - 09.2018
- Planned, developed and implemented sales strategies in an assigned region.
- Developed pricing policies and negotiated contracts with customers.
- Provided training and guidance on product knowledge, selling techniques and customer service.
- Managed a team of sales representatives in order to achieve maximum results.
Department Manager
Ezone
Bengaluru
02.2009 - 04.2011
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Conducted regular performance reviews to monitor progress of individual employees.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
Manager
Uniq Vision Private Limited
Bengaluru
03.2007 - 01.2009
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Monitored staff performance and addressed issues.
Department Manager
Uday Home World
Bengaluru
07.2001 - 03.2003
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Monitored daily sales figures to track trends in customer buying behavior.
Sales Executive
Samusng India
Bengaluru
10.1999 - 06.2001
- Primary challenge entails Sales Focus, Product Knowledge, Training, and Development.
- Efficiently generated business, as per the target.
Education
Bachelor of Commerce -
Delhi University
Delhi04-2004
Skills
- Collection strategies
- Payment Processing
- Cash Flow Management
- Operational Efficiency
- Team Building Leadership
- Business Relationship Management
- Sales professional
- Market Condition Analysis
- Market Trend Analysis
- Staff Training
- Build customer relationships
Languages
English
First Language
English
Intermediate (B1)
B1
Kannada
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Timeline
Assistant Manager - Collections
Sakra World Hospital
10.2018 - Current
Area Sales Manager
Unilet Appliances Pvt Ltd
05.2011 - 09.2018
Department Manager
Ezone
02.2009 - 04.2011
Manager
Uniq Vision Private Limited
03.2007 - 01.2009
Department Manager
Uday Home World
07.2001 - 03.2003
Sales Executive
Samusng India
10.1999 - 06.2001
Bachelor of Commerce -
Delhi University
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