Praveen Kumar Dubey

Salesforce Administrator with two years of experience in managing and optimizing Salesforce environments. Proficient in user management, workflow automation, data security, and business process optimization. Additionally, I have 7 years of operations experience in managing teams, client coordination, and process enhancement. Skilled in implementing AI-driven solutions like Einstein Copilot, managing permissions, and creating reports and dashboards. Strong problem-solving and analytical skills, ensuring seamless Salesforce operations and user adoption.

• Digital Marketing Certificate, Edureka
• Salesforce Certification, Croma Campus

• Automated user onboarding process using Flows & Process Builder, reducing manual work by 30%.
• Optimized data validation rules and access controls, improving data accuracy by 25%.
• Led the implementation of Einstein Copilot AI in Salesforce, enhancing automated responses & user engagement.
• Created dynamic reports & dashboards that improved sales tracking efficiency by 40%.
• Successfully migrated & cleansed 500K+ records using Data Loader, improving CRM data quality.
• Designed custom workflows and approval processes, reducing processing time for key tasks by 35%.
• Implemented an automated birthday and work anniversary email system, enhancing employee engagement.
• Developed a cost sheet automation process, reducing manual effort for the finance team by 50%.