Pravin Kumar S
State Manager-Fraud Prevention and loss mitigation for Motor and Non motor
Erode,TN
Summary
To build a successful career by leveraging my skills and experience to contribute effectively, while assimilating new ideas and achieving professional growth.
Overview
11
11
years of professional experience
1
1
Language
Work History
Investigation Manager-ICLM
ICICI Lombard Insurance Company
09.2024 - Current
- Finding Fraud Claims By Educating and Appointing vendors to Minimize the loss for motor and Non motor claims
- Investigating cause of Accident and checking for frauds, Negligence or policy violations.
- Ensure adherence for collected evidences to company policies and legal requirements.
- Evaluating vendor performance ensured compliance with cost effectiveness, and monitored investigation quality, verified reports and providing feedback to strengthen fraud detection and loss minimization.
- Taking Corrective measures and action with regards to Fraudulent activities.
- Achieved FY 24 Targets by more than 20percent
Desktop Assessor
Snapkart India Private Limited (Roadzen)
01.2024 - 09.2024
- Assisting service to All the Government GIC Companies by recommending the claims for settlement through video streaming and maintaining the relationship between GIC Clients for Business acquiring prospects.
- Managing over 200 claims per month.
In-House Motor Engineer
Royal Sundaram general Insurance Company
12.2017 - 09.2022
- Handling major value claims for all states and providing technical guidelines regarding accidental damage evaluation and settlement negotiations.
- Delivered customer-focused service while balancing loss minimization and fair settlement practices.
- Managed more than 4 states higher value case by conducting periodic review, compliance as per the Company and policies and guidelines.
Customer Service Manager
ICICI Lombard Insurance Company
11.2015 - 11.2017
- Manage and assessing claims, ensuring adherence to policy and company guidelines.
- Advise clients promptly on claim decisions and handle claim denials when necessary.
- Handled nearly 200 claims per month over the period of time.
- Provide comprehensive support to customers regarding claim progress, policy details, and their responsibilities.
- Enhance company profitability through effective up-selling while ensuring high levels of customer satisfaction.
- Meet Key Performance Indicators (KPIs) in a fast-paced and deadline-driven environment.
Apprentice Trainee
Kalyani Motors Pvt Ltd
01.2015 - 10.2015
- Perform periodic maintenance checks and oversee engine overhauls and repairs for running issues.
- Address electrical maintenance needs and manage efficient express service operations.
- Supervise body shop tasks, including the tinkering and painting process, while conducting regular vehicle inspections and follow-ups.
- Monitor test vehicle issues, thoroughly document all issues and corrective actions.
- Offer competent guidance to technicians and mechanics to ensure quality service delivery.
Education
B.E - Mech
K.S.Rangasamy College of Technology
Tamil Nadu01.2014
H.S.C - Computer Science
Ideal Higher Secondary School
Tamil Nadu01.2010
State Board - Secondary Education
Adharsh Vidhyalaya Higher Secondary School
Tamil Nadu 01.2008
Responsibility Undertaken in Engineering
Served as NCC Army Wing Senior Cadet under Officer and NCC-C certificate holder. Handling Junior Teams with strength of 50 members for the Drill Competition for 2 Years. Served as an Organizer in SPARKS 2014, K.S.Rangasamy College of Technology, an intra college Technical Symposium.
Timeline
Investigation Manager-ICLM
ICICI Lombard Insurance Company
09.2024 - Current
Desktop Assessor
Snapkart India Private Limited (Roadzen)
01.2024 - 09.2024
In-House Motor Engineer
Royal Sundaram general Insurance Company
12.2017 - 09.2022
Customer Service Manager
ICICI Lombard Insurance Company
11.2015 - 11.2017
Apprentice Trainee
Kalyani Motors Pvt Ltd
01.2015 - 10.2015
B.E - Mech
K.S.Rangasamy College of Technology
H.S.C - Computer Science
Ideal Higher Secondary School
State Board - Secondary Education
Adharsh Vidhyalaya Higher Secondary School
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