Summary
Overview
Work History
Education
Responsibility Undertaken in Engineering
Timeline
Generic
Pravin Kumar S

Pravin Kumar S

State Manager-Fraud Prevention and loss mitigation for Motor and Non motor
Erode,TN

Summary

To build a successful career by leveraging my skills and experience to contribute effectively, while assimilating new ideas and achieving professional growth.

Overview

11
11
years of professional experience
1
1
Language

Work History

Investigation Manager-ICLM

ICICI Lombard Insurance Company
09.2024 - Current
  • Finding Fraud Claims By Educating and Appointing vendors to Minimize the loss for motor and Non motor claims
  • Investigating cause of Accident and checking for frauds, Negligence or policy violations.
  • Ensure adherence for collected evidences to company policies and legal requirements.
  • Evaluating vendor performance ensured compliance with cost effectiveness, and monitored investigation quality, verified reports and providing feedback to strengthen fraud detection and loss minimization.
  • Taking Corrective measures and action with regards to Fraudulent activities.
  • Achieved FY 24 Targets by more than 20percent

Desktop Assessor

Snapkart India Private Limited (Roadzen)
01.2024 - 09.2024
  • Assisting service to All the Government GIC Companies by recommending the claims for settlement through video streaming and maintaining the relationship between GIC Clients for Business acquiring prospects.
  • Managing over 200 claims per month.

In-House Motor Engineer

Royal Sundaram general Insurance Company
12.2017 - 09.2022


  • Handling major value claims for all states and providing technical guidelines regarding accidental damage evaluation and settlement negotiations.
  • Delivered customer-focused service while balancing loss minimization and fair settlement practices.
  • Managed more than 4 states higher value case by conducting periodic review, compliance as per the Company and policies and guidelines.


Customer Service Manager

ICICI Lombard Insurance Company
11.2015 - 11.2017
  • Manage and assessing claims, ensuring adherence to policy and company guidelines.
  • Advise clients promptly on claim decisions and handle claim denials when necessary.
  • Handled nearly 200 claims per month over the period of time.
  • Provide comprehensive support to customers regarding claim progress, policy details, and their responsibilities.
  • Enhance company profitability through effective up-selling while ensuring high levels of customer satisfaction.
  • Meet Key Performance Indicators (KPIs) in a fast-paced and deadline-driven environment.

Apprentice Trainee

Kalyani Motors Pvt Ltd
01.2015 - 10.2015
  • Perform periodic maintenance checks and oversee engine overhauls and repairs for running issues.
  • Address electrical maintenance needs and manage efficient express service operations.
  • Supervise body shop tasks, including the tinkering and painting process, while conducting regular vehicle inspections and follow-ups.
  • Monitor test vehicle issues, thoroughly document all issues and corrective actions.
  • Offer competent guidance to technicians and mechanics to ensure quality service delivery.

Education

B.E - Mech

K.S.Rangasamy College of Technology
Tamil Nadu
01.2014

H.S.C - Computer Science

Ideal Higher Secondary School
Tamil Nadu
01.2010

State Board - Secondary Education

Adharsh Vidhyalaya Higher Secondary School
Tamil Nadu
01.2008

Responsibility Undertaken in Engineering

Served as NCC Army Wing Senior Cadet under Officer and NCC-C certificate holder. Handling Junior Teams with strength of 50 members for the Drill Competition for 2 Years. Served as an Organizer in SPARKS 2014, K.S.Rangasamy College of Technology, an intra college Technical Symposium.

Timeline

Investigation Manager-ICLM

ICICI Lombard Insurance Company
09.2024 - Current

Desktop Assessor

Snapkart India Private Limited (Roadzen)
01.2024 - 09.2024

In-House Motor Engineer

Royal Sundaram general Insurance Company
12.2017 - 09.2022

Customer Service Manager

ICICI Lombard Insurance Company
11.2015 - 11.2017

Apprentice Trainee

Kalyani Motors Pvt Ltd
01.2015 - 10.2015

B.E - Mech

K.S.Rangasamy College of Technology

H.S.C - Computer Science

Ideal Higher Secondary School

State Board - Secondary Education

Adharsh Vidhyalaya Higher Secondary School
Pravin Kumar SState Manager-Fraud Prevention and loss mitigation for Motor and Non motor