Summary
Overview
Work History
Education
Skills
Tools
Accomplishments
Timeline
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Preethi Priya S

Preethi Priya S

Chennai

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

6
6
years of professional experience

Work History

Business Analyst

Star Health Insurance
Chennai
09.2022 - 04.2023
  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
  • Assisting with project management at multiple stages, including the research, testing and implementation of new systems and products in HealthCare.
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Communicating with internal and external stakeholders and conducting interviews as necessary to understand current practices and determine possible areas for improvement.
  • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.

Systems/Business Analyst

Legato Health technologies
Bangalore
05.2021 - 06.2022
  • Assists in reviewing proposals of work to be transitioned to Legato for more complex line of business and in ensuring internal and external compliance requirements are met
  • Responsible for applying project management knowledge, skills, tools and techniques to project deliverables and processes
  • Coordinates with Legal/Legato on completion of state-specific application requirements for Third-Party
  • Administrator (TPA) license for additional states in support of the Commercialization of Legato services
  • Participate with the development team and product in user acceptance testing
  • Coordinates with business owners/Legato on completion of RFPs and document the Statement of Work (SOW).
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.

Digital Content Analyst

Amazon
Chennai
10.2020 - 04.2021
  • Researched industry trends, consumer behavior patterns, and market insights related to digital content creation efforts.
  • Adapting to tools that are regularly revised to enhance support that enables better experience to the consumers
  • Contact global stakeholders to provide status report, communicate relevant information and escalate when needed
  • Performing marketing operations to improve visibility of the content for better reach
  • Ensuring content quality to meet marketing standards for end-user viewing and experience
  • Maintain a deep understanding of company solutions and present customers about the most relevant features/functionalities for their specific Business needs
  • Collaborated with cross-functional teams to produce high-quality marketing materials and digital assets.needs

Business Analyst (Machine Learning)

Amazon
Chennai
10.2017 - 09.2020
  • Identify potential improvements: to elicit, analyze, challenge and document all business needs
  • Responsible for developing the data pipeline to improve the accuracy and efficiency of Amazon's voice automated devices
  • Create and drive business requirements for process improvement and technical solutions
  • Be a subject matter expert to inform recommended strategies that meet operational goal
  • Handling day-to-day volumes and allocation of tasks to ensure the given SLA are met as per quality standard
  • Aligning with key customer stakeholders to establish a stronger customer relationship management program (stakeholder mapping)
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

Bachelor of Engineering - Computer Science

RMK College Of Engineering
Chennai, India
08-2017

Skills

  • Gap analysis
  • Requirements gathering
  • Project management
  • Agile methodology
  • Customer needs assessment
  • Stakeholder management
  • Project presentation
  • User acceptance testing

Tools

Jira

ServiceNow

Microsoft Excel

Microsoft Word

Powerpoint

Adobe Acrobat

Accomplishments

  • Employees' choice Award, 01/01/22 - 03/31/22, Q1 2022
  • Top Performer Award, 06/01/18 - 09/30/18, Q3 2018
  • Top Performer Award, 09/01/18 - 12/31/18, Q4 2018

Timeline

Business Analyst

Star Health Insurance
09.2022 - 04.2023

Systems/Business Analyst

Legato Health technologies
05.2021 - 06.2022

Digital Content Analyst

Amazon
10.2020 - 04.2021

Business Analyst (Machine Learning)

Amazon
10.2017 - 09.2020

Bachelor of Engineering - Computer Science

RMK College Of Engineering

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Preethi Priya S