Preethi Thiagarajan

As a seasoned Travel & Hospitality professional with over 16 years of industry experience, I bring to the table a robust set of customer service skills, a guest-centric approach, and a keen emphasis on accountability, compliance, and efficiency. My tenure of more than a decade with the Target Travel management team stands as a testament to my commitment to excellence and continuous learning. In this pivotal role, I have honed my expertise in team member experience and policy adherence, consistently meeting team objectives, and advancing my career through diverse challenges. Particularly, managing crisis situations has further enriched my professional journey, offering unique opportunities that continue to inspire and drive my passion for the field.

Adaptive

Effective partnership in both airline and retail industries.

Proficient in problem-solving.

During the COVID crisis, adeptly managed the shift to remote and hybrid work setups, prioritizing.

Business continuity, safety, and team morale. Implemented adaptive strategies to sustain.

productivity and enhance employee satisfaction.

Data-Driven Decision Making.

• Employ data analytics tools like Excel, tableau for in-depth analysis and visualization.

• Skilled in problem-solving methodologies, including A3 problem-solving techniques, as

demonstrated during tenure at Target Corporation. Successfully applied these skills to introduce

travel policy changes, enhance service models, evaluate vendors, and improve process efficiency.

Vision and Innovation

• Sourcing, Vendor Management, Operations, and Business Development, I consistently employ a

strategic approach to drive organizational growth and efficiency. My expertise includes

implementing cutting-edge solutions like process automation.

• My track record includes successful implementation of strategic plans such as setting up a CWT

onsite resource and introducing an online travel booking tool along with a Travel policy Chat-bot.

These achievements underline my unwavering

commitment to innovation across all facets of business operations.

Strategic Communication

I am proficient in engaging diverse stakeholders, fostering influential partnerships and effectively

leading cross-functional teams, while ensuring clarity, compliance, and value-driven outcomes.

Demonstrated ability to navigate crisis situations, drive change, and optimize processes through

clear communication has consistently resulted in efficient operations and sustained growth.

Target India Corporation Pvt Ltd, CSR, 12/01/17 - 01/01/20, Organized and conducted painting classes for local community schools., Completed audio books for community schools., Raised awareness of personal hygiene practices among community schools.

• English,Telugu,Tamil,Hindi,Kannada

• One team Award (2019)
• Received Target India Annual Award (2017) by Target CEO Brian Cornel – For key contributions to the team
• Finance Leadership Awards (2018,2016 & 2015)