Hi, I’m
Preeti Pandey
Summary
Business Analyst with 7 years of IT experience, including 3+ years of core BA responsibilities and a solid foundation of 4 years in QA & automation testing. At Bold Technology, delivered measurable impact by improving platform efficiency by 15% through API integrations and ensuring 100% on-time releases via effective UAT coordination. Expertise in requirement elicitation, stakeholder management, process/workflow documentation, and acceptance criteria definition, with a strong ability to align business needs with technical delivery. Adept at working in Agile/Scrum environments, leveraging tools such as JIRA, Confluence, Power BI, and Tableau to drive data-backed decision-making. Domain expertise spans Telecom, Digital Platforms, and resume-builder workflows, with a proven track record of bridging business and technology to deliver scalable, user-centric solutions.
Overview
8
years of professional experience
Work History
Bold Technology
Business Analyst
05.2024 - Current
Job overview
- Acted as a Business Analyst for resume-making platforms (MyPerfectResume, Resume-Now, Cover-Letter-Now).
- Collaborated with product managers, developers, and cross-functional teams to define workflows and map API integrations that improved the resume-builder platform's efficiency by 15%, reducing user drop-offs during resume creation.
- Collaborated with SEO/SEM teams, contributing to a 10% increase in organic traffic across platforms.
- Coordinated UAT with cross-functional teams, enabling 100% on-time releases, with zero critical defects in production.
- Documented functional requirements, created process flows, and ensured alignment with SEO & SEM optimization goals.
- Facilitated UAT and regression cycles, ensuring business needs were fully met before release.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Identified gaps between current state and desired future state operations.
- Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
Wipro Ltd.
QA Analyst / BA Support
02.2022 - 04.2024
Job overview
- Interacted with stakeholders to analyze business requirements and translate them into detailed acceptance criteria.
- Participated in requirement workshops and created user stories in JIRA.
- Supported requirement traceability by linking business needs with test scenarios.
- Collaborated with business users during UAT, helping to validate solutions.
Tata Consultancy Services
QA Analyst
05.2021 - 01.2022
Job overview
- Worked with product owners to refine user stories and acceptance criteria.
- Supported business readiness by creating requirement-based test documentation.
- Participated in Agile ceremonies, contributing to requirement clarifications.
- Implemented Cucumber BDD Test Automation framework, created Feature file for Automation Scripts.
- Defect tracking, reporting and maintenance of stories in JIRA, maintaining code version through GIT repository.
Tech Mahindra
Software Engineer
05.2018 - 04.2021
Job overview
- Involved in Functional and Regression testing of all UI and Web Based applications.
- Involved in daily scrum meetings to share the Automation Test Result analysis with the team during a sprint.
- Performed Database Testing by using Oracle JDBC for checking validity and integrity of the data.
- Involved in solving Environmental/ Configuration related issues, especially in Server Connection and Database issues.
- Test Execution and reporting through Jenkins.
- Created requirement-based test scenarios for functional, regression, and database validation.
- Maintained close communication with product teams for issue resolution.
Education
G.L. Bajaj Institute of Technology and Management
B.Tech from CSE
01.2017
SMT. Ramrati Devi Sr. School
S.S.C
01.2013
Children Sr. Sec. School
H.S.C
01.2011
Skills
Business & System Analysis: Requirement Gathering, Gap Analysis, Use Case & User Story Documentation, Acceptance Criteria Definition
Agile/Scrum: Backlog Grooming, Sprint Planning, Daily Stand-ups, Story Pointing
Tools: Power BI, Tableau, Excel , JIRA, Confluence, Jenkins, GIT , Eclipse
Testing & Validation: Requirement Traceability, UAT Coordination, Functional & API Testing
Databases: Oracle, MySQL (for validating business rules and data flows)
Domain Knowledge: Telecom, Digital, Resume/Recruitment Platforms
Languages and Framework/Solution Java, Webservices (SOAP/REST), Selenium WebDriver, Jenkins, TestNG, GIT, Maven, BDD- Cucumber , API Testing, Unix
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Business Analyst
Bold Technology
05.2024 - Current
QA Analyst / BA Support
Wipro Ltd.
02.2022 - 04.2024
QA Analyst
Tata Consultancy Services
05.2021 - 01.2022
Software Engineer
Tech Mahindra
05.2018 - 04.2021
G.L. Bajaj Institute of Technology and Management
B.Tech from CSE
SMT. Ramrati Devi Sr. School
S.S.C
Children Sr. Sec. School
H.S.C