Summary

Overview

Work History

Education

Skills

Languages

Timeline

Preeti Pandey

Summary

Results-driven Business Analyst with 7 years of IT experience, including over 3 years focused on core BA responsibilities and a solid foundation of 4 years in QA and automation testing. Proven track record at Bold Technology, achieving a 15% improvement in platform efficiency through strategic API integrations and ensuring 100% on-time releases via meticulous UAT coordination. Expertise includes requirement elicitation, stakeholder management, process documentation, and defining acceptance criteria, with a strong aptitude for aligning business needs with technical delivery. Proficient in Agile/Scrum methodologies and skilled in utilizing tools such as JIRA, Confluence, Power BI, and Tableau to facilitate data-driven decision-making across diverse domains, including Telecom and Digital Platforms.

Overview

years of professional experience

Work History

Business Analyst

Bold Technology

05.2024 - Current

Acted as a Business Analyst for resume-making platforms (MyPerfectResume, Resume-Now, Cover-Letter-Now).
Collaborated with product managers, developers, and cross-functional teams to define workflows and map API integrations that improved the resume-builder platform's efficiency by 15%, reducing user drop-offs during resume creation.
Collaborated with SEO/SEM teams, contributing to a 10% increase in organic traffic across platforms.
Coordinated UAT with cross-functional teams, enabling 100% on-time releases, with zero critical defects in production.
Documented functional requirements, created process flows, and ensured alignment with SEO & SEM optimization goals.
Facilitated UAT and regression cycles, ensuring business needs were fully met before release.
Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
Identified gaps between current state and desired future state operations.
Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.

QA Analyst / BA Support

Wipro Ltd.

02.2022 - 04.2024

Interacted with stakeholders to analyze business requirements and translate them into detailed acceptance criteria.
Participated in requirement workshops and created user stories in JIRA.
Supported requirement traceability by linking business needs with test scenarios.
Collaborated with business users during UAT, helping to validate solutions.

QA Analyst

Tata Consultancy Services

05.2021 - 01.2022

Worked with product owners to refine user stories and acceptance criteria.
Supported business readiness by creating requirement-based test documentation.
Participated in Agile ceremonies, contributing to requirement clarifications.
Implemented Cucumber BDD Test Automation framework, created Feature file for Automation Scripts.
Defect tracking, reporting and maintenance of stories in JIRA, maintaining code version through GIT repository.

Software Engineer

Tech Mahindra

05.2018 - 04.2021

Involved in Functional and Regression testing of all UI and Web Based applications.
Involved in daily scrum meetings to share the Automation Test Result analysis with the team during a sprint.
Performed Database Testing by using Oracle JDBC for checking validity and integrity of the data.
Involved in solving Environmental/ Configuration related issues, especially in Server Connection and Database issues.
Test Execution and reporting through Jenkins.
Created requirement-based test scenarios for functional, regression, and database validation.
Maintained close communication with product teams for issue resolution.

Education

B.Tech - CSE

G.L. Bajaj Institute of Technology and Management

01-2017

S.S.C -

SMT. Ramrati Devi Sr. School

01-2013

H.S.C -

Children Sr. Sec. School

01-2011