Preety Anil
Badlapur-E
Summary
To serve the industry to the best of my ability, leveraging the knowledge and experience gained at various organizations to contribute to the achievement of group or company goals while expanding my professional experience.
Overview
17
17
years of professional experience
Work History
Assistant Manager – Airline Contracting (MICE)
ENRICH INDIA
08.2024 - Current
- Finalized group travel arrangements for major corporate clients including Kotak Bank, Uti Bank
- Handled FIT (Frequent Independent Traveler) and GIT (Group Inclusive Tour) ticket issuance on the Amadeus system
- Ensured accurate and timely delivery of travel documents to corporate clients
- Maintained daily sales reports to monitor and track ticketing activities and overall performance
Manager – Airline Contracting (MICE)
FOXTROT INTERACTIVE
04.2024 - 07.2024
- Finalized group travel arrangements for major corporate clients including Kotak Bank, Piramal, Pidilite and Supreme Plastic
- Handled FIT (Frequent Independent Traveler) and GIT (Group Inclusive Tour) ticket issuance on the Amadeus system
- Managed VIP FIT bookings, providing services such as web check-in, ticket re-issuance, and cancellations
- Ensured accurate and timely delivery of travel documents to corporate clients
- Maintained daily sales reports to monitor and track ticketing activities and overall performance
Team Leader – Group Desk
Riya Travel
02.2024 - 03.2024
- Lead the Group Desk team, utilizing CRS (Computerized Reservation System) Amadeus, Galileo, and Sabre
- Manage operations and ticketing for MICE and leisure groups, handling corporate clients such as Asian Paints, Sun Pharma, Lupin, Alkem, SBI, L'Oréal, and Wella
- Finalize group PNRs, take approval from accounts, and manage group deposits
- Follow up on each group PNR’s time limit and booking finalization
- Perform re-issues, re-routes, deviations, and cancellations of group PNRs
- Handle meal and seat requests and provide support to colleagues as needed
Senior Executive – Implant Process
Thomas Cook India Ltd.
05.2013 - 05.2015
- Managed corporate clients, including Lodha, Bharti-AXA Life Insurance, British Gas (BG), Welspun, and Percept
- Worked with CRS Amadeus and CTM (Corporate Travel Module) to send domestic and international travel options
- Followed up on booking finalizations, visas, passports, and various travel-related queries
- Ensured confirmed hotel and car reservations, assisted clients with forex and international SIM cards
- Addressed escalations regarding refunds and related travel issues
International Counter Executive – Implant Process
Blue Star Air Travel Services (I) Pvt. Ltd.
05.2011 - 04.2013
- Handled corporate clients like Ernst G Young and Datamatics in the Implant process
- Utilized CRS Amadeus for booking management and client communication
- Managed visa processes and escalated travel-related issues to airlines
- Assisted passengers with personal tickets, hotel bookings, and related travel services
Customer Support Executive
One Stop Shop Private Limited
10.2007 - 05.2011
- Managed bookings, rescheduling, and refunds for international and domestic travel using CRS Amadeus
- Handled agent queries and gathered feedback for customer care improvements
Education
H.S.C. -
Maharashtra Board
Maharashtra01.2002
S.S.C. -
Maharashtra Board
Maharashtra01.1999
Skills
- Airline Contracting
- Ticketing
- Group Travel Management
- MICE
- Leisure
- Computerized Reservation Systems
- Amadeus
- Galileo
- Sabre
- Client Relationship Management
- VIP Client Handling
- Re-issuance
- Re-routing
- Deviation Management
- Corporate Account Coordination
- Sales Reporting
- Analysis
Hobbies and Interests
Listening to music
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 05/24/83
- Marital Status: Married
Timeline
Assistant Manager – Airline Contracting (MICE)
ENRICH INDIA
08.2024 - Current
Manager – Airline Contracting (MICE)
FOXTROT INTERACTIVE
04.2024 - 07.2024
Team Leader – Group Desk
Riya Travel
02.2024 - 03.2024
Senior Executive – Implant Process
Thomas Cook India Ltd.
05.2013 - 05.2015
International Counter Executive – Implant Process
Blue Star Air Travel Services (I) Pvt. Ltd.
05.2011 - 04.2013
Customer Support Executive
One Stop Shop Private Limited
10.2007 - 05.2011
H.S.C. -
Maharashtra Board
S.S.C. -
Maharashtra Board
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