NIKITA SWARNKAR

Customer-oriented travel & toursim proffesional with 20 years of experience, proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

• Managed various client relationship at sales & Servicing level, executed various Trade fair, MICE Groups across Globe ranging from 2300 guests movement to Group to niche group of HNI Client.
• Product Development, Analyzed pre & post tour feedbacks along with competitor’s data for future product development. (Year 2004, 05, 06 & 07) Participated in contract negotiations for strategic alliance with major Airlines & Hoteliers.
• Developed and Implemented various system & Process across various functions of Travel Domain
• Leadership Skills, Lead a team. Presented many product studies in annual sales & service conference. Motivated many colleagues to excel in their respective work field.
• Research Publication, Published & presented paper in National level Hospitality Journal of Bansaridas Chandiwala Institute, Delhi (2010 Vol) on “Educating for sustainable Tourism development”. Published paper in International Conference on Sustainable Tourism 2010 organized by Women Christian College, Chennai, on “Eco Ethno Tourism: Impacts, Potentials and Sustainability”., 2010

Dynamic & resulted-oriented with a blooming track record in the Hospitality industry Articulate & swaying in dealing with all levels of management, vendors, staff & a diverse clientele.  Zeal & Zest for travel & tourism. Expertise in strategic planning, new business startup, market plan execution, capital asset oversight, cost containment, budgeting/finance, customer service, and staff training, supervision and mentoring.  Quick study with an ability to rapidly achieve organizational integration, easily assimilate job requirements and aggressively employ new methodologies. Energetic and self-motivated team player/builder. At ease in high stress, fast-paced environments with emerging and multiple responsibilities. Excellent leadership, management, oral/written communication, interpersonal, intuitive, and analysis skills. Thrive in both independent and collaborative work environments.