Rahul Kashyap
Delhi
Summary
Dynamic travel professional with extensive experience at Thomas Cook India Pvt Ltd., excelling in corporate travel management and visa processing. Proven expertise in GDS systems and client retention, consistently delivering cost-effective solutions. Adept at rate negotiation and invoicing, ensuring seamless operations and enhanced customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Thomas Cook India Pvt Ltd.
Gurgaon
10.2022 - Current
- Managing Implant - Network18 Media & Investments Limited. Operations - Domestic and International.
- GDS knowledge of Amadeus and Galileo.
- Proficient in visa processing, hotel, and cab bookings.
- Responsible for maintaining the DSR (Daily Sales Report) for the account, handling invoicing and billing for all pending transactions, and assisting walk-in clients.
Travel Consultant
FCM Travel Solutions
Noida
12.2016 - 10.2022
- Managing corporate travel accounts, ensuring cost-effective, and seamless travel solutions.
- Expert in ticket issuance, cancellations, reissuances, and refund processes using Amadeus and Phoenix.
- Visa processing.
- hotel bookings, with effective rate negotiation.
Travel Consultant
Ease My Trip
Delhi
12.2015 - 12.2016
- Assisted customers in ticket issuance, cancellations, and refunds.
- Provided resolution to customer queries, and improved client retention.
Reservation Executive
PL Worldways Pvt. Ltd.
Gurgaon
04.2015 - 12.2015
- Trainee - Domestic Reservation
Visa Executive
Central Asia Guided Tours & Travels Pvt. Ltd.
Delhi
06.2014 - 04.2015
- Handled visa cases for Uzbekistan.
Education
Bachelor of Arts -
Delhi University
Delhi01-2018
Skills
- GDS systems
- Visa processing
- Invoicing and billing
- Hotel bookings
- Corporate travel management
- Customer relationship management
- Rate negotiation
- Ticket issuance
- Problem solving
- Time management
- Client retention
- Team leadership
- Multitasking and organization
Certification
- One-Year Advanced Diploma in Travel and Tourism – The Tourism School, New Delhi.
Accomplishments
- Best land sales and highest TTV winner - FCM Travel Solutions (June 2017, November 2017, July 2019)
- Positive Energy Award - Ease My Trip
- Recognized for outstanding customer service and problem-solving skills
Timeline
Assistant Manager
Thomas Cook India Pvt Ltd.
10.2022 - Current
Travel Consultant
FCM Travel Solutions
12.2016 - 10.2022
Travel Consultant
Ease My Trip
12.2015 - 12.2016
Reservation Executive
PL Worldways Pvt. Ltd.
04.2015 - 12.2015
Visa Executive
Central Asia Guided Tours & Travels Pvt. Ltd.
06.2014 - 04.2015
Bachelor of Arts -
Delhi University
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