Prem Kumar
Program Advisor
New Delhi
Summary
Dynamic professional with a proven track record at Masters' Union, excelling in needs analysis and resource management. Achieved a 110% sales growth as an Insurance Advisor at Policybazaar, leveraging strong relationship-building skills. Adept at pipeline maintenance and mentoring, driving team success through strategic guidance and support.
Overview
8
8
years of professional experience
1
1
Language
Work History
Program Advisor
Masters' Union
08.2025 - Current
- Assessed student interests and skills and provided strategic information about pursuing suitable courses.
- Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
Senior Counselor
NIIT
07.2024 - 08.2025
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Maintained current knowledge of evolving changes in marketplace.
Debt Consultant
Freed.care
07.2022 - 05.2024
- Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, or payment plans.
- Assisted clients with filing for bankruptcy and other debt-relief options.
- Enhanced team productivity by providing ongoing training and support to junior debt consultants.
Insurance Advisor
Policybazaar
09.2021 - 07.2022
- Used sales tactics and client relationship building techniques to reach monthly, quarterly and annual sales goals, boosting sales 110%.
- Streamlined policy renewals for clients, leading to improved retention rates.
Project Manager
Syska Led
03.2020 - 08.2021
- Planned, designed, and scheduled phases for large projects.
- Boosted client retention rates by fostering strong relationships and addressing concerns promptly.
- Negotiated contracts for better pricing and terms, resulting in improved profit margins.
Phone Banking Officer
HDB Financial Services
07.2018 - 12.2019
- Enhanced customer satisfaction by efficiently handling high volume of inbound calls and addressing their banking needs.
- Exceeded sales goals regularly by effectively promoting credit card offers and other financial products tailored to customer requirements.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
Bachelor of Commerce (B.Com) - Finance
Delhi University
Delhi, India 04.2001 -
Skills
Needs analysis
Resource management
Sales growth
Pipeline maintenance
Strategic planning
Teamwork
Timeline
Program Advisor
Masters' Union
08.2025 - Current
Senior Counselor
NIIT
07.2024 - 08.2025
Debt Consultant
Freed.care
07.2022 - 05.2024
Insurance Advisor
Policybazaar
09.2021 - 07.2022
Project Manager
Syska Led
03.2020 - 08.2021
Phone Banking Officer
HDB Financial Services
07.2018 - 12.2019
Bachelor of Commerce (B.Com) - Finance
Delhi University
04.2001 -