Prerona Sarkar

Conducted market research to identify potential clients and growth opportunities.
Managed customer database to maintain accurate and accessible information.
Worked on store procedures for generating reports.
Collaborated with team members to develop comprehensive test plans and test
cases.
Executed thorough testing of software applications for functionality and performance.
Reported bugs and issues to development teams for prompt resolution.
Managed customer interactions through CRM software to improve user experience.
Performed regression tests to ensure software stability following updates.
Streamlined store procedures to generate actionable reports.