Business Development Associate
- Conducted market research to identify potential clients and growth opportunities.
- Engaged clients to gather feedback on services and improve offerings.
- Updated customer relationship management system with detailed client interactions.
- Identified business prospects through cold calling, networking, and marketing leads.
- Managed customer interactions through CRM software to enhance user experience.
- Assisted team in updating and maintaining customer records for accuracy.
- Prepared reports on customer engagement metrics for senior management review.

