Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Extracurricular Activities
Disclaimer
Strengths & Qualities
Timeline
Generic
Prince Gupta

Prince Gupta

Delhi

Summary

Project Manager with over 14 years of experience in the telecom and digital services domain, skilled in managing end-to-end project lifecycles across B2B and B2C segments. Proven success in deployment planning, cross-functional leadership, risk management, and customer satisfaction across domestic and international markets. Adept in tools like JIRA, Confluence, and Google Analytics, with deep knowledge of data analytics, automation, and telecom platforms. Recognized for excellence in stakeholder engagement, and timely delivery.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sr. Manager (Project Management)

One97/Paytm
NOIDA
04.2011 - 03.2025

Led deployments and project rollouts for Telecom, SAAS, CPaaS, Wallet, and Gaming services across ME, Africa, LATAM, and SAARC regions.

  • Managed multi-functional project teams, aligning resource allocation while tracking progress on scope, schedule, and budget.
  • Implemented strategic risk response plans to proactively resolve deployment blockers.
  • Achieved 100% SLA compliance through structured incident response protocols, and continuous service optimisation.
  • Led cross-functional teams to achieve project milestones, ensuring collaboration and efficiency.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Created detailed reports on project progress for senior management review.
  • Compiled feedback to redesign features, enhancing performance and customer satisfaction.
  • Facilitated Agile ceremonies while maintaining requirement traceability in Confluence and JIRA.
  • Conducted data-driven reviews, performed UAT, and supported post-production releases with QA.

Chief Liaisoning Manager

Zven Technologies
09.2010 - 10.2010
  • Worked as Chief Liaisoning Manager for Zven Technologies, in association with NIC, on a 1.5-month project contract for the Commonwealth Games 2010, from September 1, 2010, to October 15, 2010.
  • Delegated work to volunteers, setting priorities and goals.

Education

M.B.A - Marketing

SMU (I.A.I.T)
Delhi
01-2016

B.Tech - Computers

GNIoT
Greater Noida
01-2010

S.S.C - 12th

LAXMI PUBLIC SR. SEC. SCHOOL
Delhi
01-2006

H.S.C - 10th

LAXMI PUBLIC SR. SEC. SCHOOL
Delhi
01-2003

Skills

  • Project management
  • Resource allocation
  • Stakeholder engagement
  • Product development
  • Time management
  • Cross-functional team coordination
  • Project deliverables reporting
  • Data analytics
  • Risk assessment
  • Customer satisfaction
  • Team leadership

Professional strengths

  • Proven leadership in fast-paced environments
  • Expert in stakeholder management and interdepartmental coordination
  • Adept at forecasting project roadblocks and building mitigation strategies
  • Strong communication across all organisational levels
  • Ability to work under pressure, with a goal-oriented mindset

Accomplishments

  • Received the 'Star of the Week' best performance award in a team while working at One97/Paytm
  • Received 'ROCKSTAR' thrice, which is the best performance award in terms of exceeding expectations in my work and role while working with One97/Paytm
  • Received the 'SUPERHEROES 2012' annual award for overall best performance and achievements while working at One97/Paytm
  • Received 'RISING STAR-2015' and 'REVOLUTION2017' special awards in terms of handling critical projects
  • Winner of the Ring-In Contest (September 27, 2013) held within One97/Paytm for employees
  • Received appreciation from clients and seniors in terms of my efforts, performance, commitment, and dedication
  • Worked as a project coordinator in the CWG'10 games for NIC (on the roles of ZVEN Technologies for 1.5 months)

Certification

  • Completed a 32-hour duration training at NIIT, Delhi, in August 2007
  • Done six weeks of summer training at Elucit Software Services, Noida, in July 2008
  • Attended a workshop on 'J2EE' at GNIIT, Greater Noida, organized by CETPA Infotech Pvt. Ltd. in March 2009
  • Completed six weeks of training at BSNL, Lodhi Road, in August 2009
  • Done digital marketing course from Digital Mantra, Noida, and Udemy (online)
  • Attended online project and product management training and workshops
  • I have completed my PMP certification

Extracurricular Activities

  • Participated in Cricket at school and college level.
  • Participated in Cultural and Tech fest organised in college.
  • Member of rising corner committee at College, which used to organize cultural & technical fest, seminars and placement programs.
  • Member of Free Soul Riders (A Delhi based bikers group). And supporting Member of Greenpeace India.
  • Member of Delhi Drum Circle (Drum Circles are community gatherings where people from all walks of life come together to play hand drums or other musical instrument in a casual, community oriented & safe environment).

Disclaimer

  • Father's name: Sh. Anand Gupta
  • Mother's name: Smt. Usha Gupta
  • Date of birth: September 7, 1987
  • Languages : Hindi and English
  • Marital status and nationality: Married and Indian
  • Interest in music, novels, movies, cricket, and traveling to explore new places

Strengths & Qualities

  • Dedicated, Optimistic, Hardworking and sincere towards my work.
  • Profound ability to guide and lead multi-disciplinary teams. Strong leadership ability to build, motivate and retain successful team.
  • Possess ability to work under pressure, willing to face challenges, possess high commitment to succeed.
  • Demonstrate ability to organize and prioritize projects in fast-paced environments.
  • Dependable team player, willing to assume high levels of responsibilities with understanding of technical aspects.

Timeline

Sr. Manager (Project Management)

One97/Paytm
04.2011 - 03.2025

Chief Liaisoning Manager

Zven Technologies
09.2010 - 10.2010

M.B.A - Marketing

SMU (I.A.I.T)

B.Tech - Computers

GNIoT

S.S.C - 12th

LAXMI PUBLIC SR. SEC. SCHOOL

H.S.C - 10th

LAXMI PUBLIC SR. SEC. SCHOOL
Prince Gupta