Prince Kumar Singh
Delhi
Summary
A Professionally Qualified and experience person with extensive knowledge and skills.
Results-driven Team Lead known for exceptional productivity and efficient task completion. Specialize in team coordination, conflict resolution, and strategic planning. Excel in communication, leadership, and problem-solving, ensuring seamless operations and project success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Lead (Operations)
Tech Mahindra
03.2022 - 01.2025
Sr. Customer Service executive
Teleperformance
02.2021 - 03.2022
Customer Service Associate (North America chat)
Amazon
06.2020 - 01.2021
Supervisor
Smith & Engineering construction
10.2017 - 12.2019
Education
Bachelor of Commerce (B. Com) -
Monad University
01.2014
12th Passed -
I.S.C Board
01.2009
10th Passed -
I.C.S.E Board
01.2007
Skills
- MS Office
- Team management
- Operational efficiency
- Process improvement
- Customer service
- Quality assurance
- Performance monitoring
- Conflict resolution
- Time management
- Communication skills
- Problem solving
- Decision making
- Employee engagement
- Performance improvement
- Resource allocation
- Coaching and mentoring
Certification
- Certificate course on Inclusive Leadership: The Power of Workplace Diversity, University of Colorado (Coursera)
- Certificate course on Time Management & Increased Productivity, Udemy
Languages
- English
- Hindi
Hobbies and Interests
- Playing cricket
- Learning new things
Disclaimer
All the above mention information is true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 07/11/90
- Marital Status: Single
Work Profile
To pressure a carrier with a growth-oriented and value individual contribution. To utilize my experience to contribute to organizational growth. I tend to have the confidence to become successful in whatever task is given to me., Smith & Engineering construction, Supervisor, 10/01/17, 12/31/19, Amazon, Customer Service Associate (North America chat), 06/29/20, 01/04/21, Teleperformance, Sr. Customer Service executive, 02/01/21, 03/02/22, Tech Mahindra, Team Lead (Operations), 03/11/22, 01/22/25
Languages
English
Advanced
C1
Timeline
Team Lead (Operations)
Tech Mahindra
03.2022 - 01.2025
Sr. Customer Service executive
Teleperformance
02.2021 - 03.2022
Customer Service Associate (North America chat)
Amazon
06.2020 - 01.2021
Supervisor
Smith & Engineering construction
10.2017 - 12.2019
Bachelor of Commerce (B. Com) -
Monad University
12th Passed -
I.S.C Board
10th Passed -
I.C.S.E Board