Experienced in designing and implementing Entra ID and Active Directory environments, including forest and domains design, site topology, group policies, authentication methods (NTLM & Kerberos), backup and restoration procedures, and automation of health checks. Developed runbook templates for customer interactions and streamlined customer service representative training, reducing on-boarding time. Skilled in inter-forest and intra-forest migrations, administration, and upgrades on Windows Server platforms. Proficient in configuring Active Directory infrastructure, DNS, GPOs, WSUS, ADFS, ADCS/PKI, and performing various administrative tasks. Proven track record of deploying Entra Connect, syncing on-prem users to the cloud, configuring PHS/PTA authentications, implementing Conditional Access policies, and providing timely RCAs for priority issues. Familiar with SAML, WS-Federation, OAuth, and OpenID Connect protocols while adept at developing, designing, deploying, migrating, integrating, and configuring cloud infrastructure.