Prisha Sureja
Summary
Results-driven consultant with expertise in CLM, CRM, and HCM applications. Successfully led high-impact implementations for clients like Johnson & Johnson, Cisco, UPS, Mercalis, IBM, enhancing customer engagement through strategic project management and strong stakeholder relationships. Proven ability to align product capabilities with business needs, driving significant value delivery in digital transformation initiatives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
E2 Digital Adoption Specialist
Whatfix
Bangalore
06.2023 - Current
- Delivered tailored digital adoption solutions across CLM, CRM, HCM, and custom enterprise applications.
- Led high-impact implementations of CLM platforms including Icertis, SirionLabs, and SAP Ariba.
- Built strong, trust-based relationships with enterprise clients through proactive communication.
- Managed high-profile accounts such as Johnson & Johnson, Merck, and Cisco to drive value delivery.
- Collaborated cross-functionally to align product capabilities with business needs for successful adoption.
Digital Adoption Associate Intern
Whatfix
Bangalore
09.2022 - 06.2023
- Facilitated end-to-end lifecycle of digital adoption projects, encompassing requirement gathering and user testing.
- Participated in workshops and training sessions to explore digital transformation use cases across industries.
Education
Bachelors in Technology - Computer Science
Lovely Professional University
Punjab, India08-2023
Skills
- Digital transformation strategies
- Project implementation
- Customer success and engagement
- Stakeholder management
- Product onboarding
- CLM, CRM, HCM Expert
- Cross-functional collaboration
- Project management
- Analytical thinking
- HTML, CSS, JS
Certification
- Whatfix Digital Adoption Expert
Languages
Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Timeline
E2 Digital Adoption Specialist
Whatfix
06.2023 - Current
Digital Adoption Associate Intern
Whatfix
09.2022 - 06.2023
Bachelors in Technology - Computer Science
Lovely Professional University
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