Pritam Chandrakant Patil

Client – Morgan Stanley India Technology, Mumbai.

• Supervised and managed a team of 26+ Engineers
• Organise and plan asset installation as per floor handover. (7500+ deployment done)
• Do Mass Staging for system in bulk.
• Make sure to perform QC for the desktop after the build is completed, as per company standards.
• Tracking project progress and Ad-hoc work status during execution phase of Project
• Work on tickets escalated by DSS1/Service Desk team. (Service Now)
• Team Handling - Managing Roster, Leaves and Comp-off
• Receive deliveries, verify and accurately update IT Inventory.
• Coordinated with BU heads for a smooth process of work.
• Schedule Weekly / monthly team meeting
• Quarterly review engineers perform and provided points accordingly.
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• SCCM - Microsoft Patch Deployment and monitoring
• Sharing report as per Request
• (Compliance, AD and SCCM Report etc.)
• System hostname deletion from AD and SCCM as per request
• Working on ticketing tool: Service Now (SNOW)
• Managing Print server
• DELL Wyse Devices Patch upgradation, factory reset, restart and backend support
• IT Inventory management
• (Desktop, Laptop and Thin Devices)
• Replication status, Daily Server checklist
• AD - ID creation, Disabled and Deletion
• Working on ticketing tool: PISA (Platform for Internal services @ ATOS)
• Work on VA Point as per requirement
• (e.g., Do registry setting as per requirement)
• User Account unlock and password reset as per request
• DNS backup, System State backup and Security Event Logs Backup Weekly Activity
• VMWare
• Antivirus: McAfee Management

• AD - Creating, modifying, and deleting user accounts, groups, computer accounts, organizational units
• AWS: Instance creation and management as per requirement
• Provide remote support to user for applications related issues
• Manages IT purchase also manage Payments related to AWS accounts
• Maintaining IT Inventory as per ISO Std
• Format
• Data Entry: All India Dentist
• (Surf Data for Call Center in Free Time)

• Formatting Desktop or laptop and preparing it for Use with required software
• Troubleshooting: LAN, Internet, Hardware, software, mails and website related issue
• Maintaining IT Inventory and doc
• Related to IT Stock, bills, AMC and Agreement
• Monthly taking care of Payments related to Land Line Phones, Data card, Internet related bills and vendor payment

• Formatting Desktop or laptop and preparing it for Use with required software
• Support and Maintenance of McAfee Anti-virus on server and Client Machine
• Printers Management
• Creating Email ID for new employee and managing mailing group
• Maintaining IT Inventory and doc
• Related to IT Stock, bills, AMC
• CCTV Camera and Access control maintenance
• Manage and Maintain EPABX

• Corporate mail-ID creation for new user and configuration as per requirement
• SEO: Company twitter, face book, Linked-In and world press (for Blogs and Articles) account updating
• CRM: CRM Training to user, Data back-up on daily basis