- Project Management
Pritish Kumar Mohanty
Deputy Manager - Commercial & Contracts Management
Bangalore
Summary
Capable Contract Manager with extensive background overseeing contracts for services. Handles routine paperwork, disputes and contract administration with organized approach. Successful bringing skills in risk management, contract preparation and service coordination. Administers contract terms effectively by continuously tracking progress and deliverables. Effective at handling simultaneous contract timelines and maintaining strict schedules. Certified in Prince 2.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Commercial Manager
Vodafone Intelligent Solutions
Bangalore
09.2020 - Current
- Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
- Monitored contracts' performance to detect non-compliance with terms and deficient returns and organize proactive resolutions.
- Worked closely with account team to identify areas to improve cash flow and leverage tools to improve cash flow from contracts.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
- Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
Assistant Manager - Operations
Vodafone Intelligent Solutions
Bangalore
06.2017 - 08.2020
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
- Generated operational reports for management on monthly schedule.
- Monitored employee productivity and optimized procedures to reduce costs.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Evaluated current operational strategies and recommend improvements.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Developed productive, profitable and achievement-oriented working environments for employees.
- Coordinated with General Manager in different operational issues and promotional activities.
- Introduced new methods, practices and systems to reduce turnaround time.
Process Executive
Infosys
Bangalore
03.2016 - 05.2017
- Answered telephone or online requests and completed interactions quickly to meet productivity goals.
- Evaluated ongoing processes for possible enhancements and beneficial changes to best practices.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Spearheaded organizational development efforts, incorporating macro-level business process enhancements.
- Led methodology development to outline basic process parameters for operations.
Education
Bachelor Of Technology - Computer Science And Technology
Eastern Academy of Science And Technology
Bhubaneswar 03.2010 - 04.2014
Skills
- Contractor supervision
Certification
- Prince 2 Foundation
Interests
- Data Analytics
Software
- Microsoft Word
- Microsoft Excel
- Power BI
- Microsoft Powerpoint
Timeline
- Prince 2 Foundation
09-2021
Commercial Manager
Vodafone Intelligent Solutions
09.2020 - Current
Assistant Manager - Operations
Vodafone Intelligent Solutions
06.2017 - 08.2020
Process Executive
Infosys
03.2016 - 05.2017
Bachelor Of Technology - Computer Science And Technology
Eastern Academy of Science And Technology
03.2010 - 04.2014
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