Priya Dubey
Gurgaon
Summary
Experienced and result-oriented Operations Manager with over 9 year 9 month in the financial services sector, specializing in DSA (Direct Selling Agent) channel management. Proven expertise in onboarding, compliance, payout management, team handling, and cross-functional coordination, MIS, Demonstrated ability to streamline operations, reduce turnaround time, and drive business growth through structured partner management.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior Operations Manager
Lendingkart Finance Limited
Gurgaon
2015.11 - Current
Professional Experience. Lendingkart Finance Limited– Present
- onboarding for over 200 DSAs across regions, ensuring 100% compliance to RBI norms.
- Designed and executed SOP for DSA profiling, agreement execution, and payout linkage.
- Coordinated RCU and CIBIL checks before code activation.
- Rolled out payout automation process ensuring >95% monthly payout accuracy.
- Conducted periodic DSA evaluations and suspended inactive/non-compliant codes after due process.
- Liaised with ZH/RM teams to ensure document collection and code activation within TAT.
- Created real-time MIS dashboards for tracking DSA performance and compliance.
- Oversaw compliance with industry regulations and internal policies throughout operations.
- MIS DSA vertical
- Sales incentive
Education
Master of Commerce - Master of Commerce
Guru Nanak National Collage
Ludhiana 2010.06 - 2012.07
Bachelor of Commerce (Honours) - Accounting And Finance
A.S Collage
Khanna 2007.04 - 2010.07
Skills
Key Skills
- DSA Empanelment & Life-cycle Management
- RCU & CIBIL Check Processes
- Payout Structuring & Automation
- Compliance & Audit Coordination
- Partner Evaluation & Performance Tracking
- Tools (eg, Xlr8 Jira, Help-desk, Cashfree)
- Cross-functional Coordination (Sales, Legal, Finance)
- Team Training & SOP Implementation
- MIS Reporting & Dashboard Management
- RBI & Regulatory Adherence
Certification
Telly ERP9
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Hobbies
- Listing Music
- Watching Web-series
- Spending Time with Family
Timeline
Senior Operations Manager
Lendingkart Finance Limited
2015.11 - Current
Master of Commerce - Master of Commerce
Guru Nanak National Collage
2010.06 - 2012.07
Bachelor of Commerce (Honours) - Accounting And Finance
A.S Collage
2007.04 - 2010.07