Service now
Priya Sharath
Human Service Delivery Analyst
Bengaluru,KA
Summary
Rational hr service delivery with 6 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Analyst, HR Shared Services
Accenture solutions pvt ltd
Bengaluru , Karnataka
05.2018 - Current
- Discovered root causes of problems and identified appropriate solutions.
- Investigated system issues and implemented resolutions to reduce downtime.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Analyzed unstructured information to derive key insights.
- Researched and adopted new technologies to add value to existing offerings.
- Cultivated relationships with industry leaders and within company to share tips and information.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Performed quality assurance to meet appropriate standards and facilitate improvement of processes.
- Monitored compliance and filing requirements in conjunction with staff and management.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Suggested and participated in service now enhancements to optimize employee experience.
- Enhanced interfaces to promote better functionality for users.
Procurement Assistant
Accenture solutions pvt ltd
Bengaluru , Karnataka
09.2014 - 04.2015
- Assisted in evaluating and analyzing offers received from suppliers and service providers.
- Prepared rosters of suppliers and service providers to elicit quotes and bid information for supplies, inputs and services.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
Recruiter
Accenture solutions put ltd
Bengaluru , Karnataka
06.2013 - 08.2014
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover.
- Advocated for staff members, helping to identify and resolve conflicts.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used Microsoft Word and other software tools to create documents and other communications.
- Drove operational improvements which resulted in savings and improved profit margins.
- Involve in leave of absence, onboarding, exit process. Overall manage complete shared services span from onboarding to exit.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
MBA - Human Resources Management
06.2011 - 05.2013
Bachelor of Computer Applications - Computer And Information Sciences
06.2009 - 05.2011
Skills
Ms excel
undefinedSoftware
Classical dancer
national classical dancer - experience in dance shows for about 10 years
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Analyst, HR Shared Services - Accenture solutions pvt ltd
05.2018 - Current
Procurement Assistant - Accenture solutions pvt ltd
09.2014 - 04.2015
Recruiter - Accenture solutions put ltd
06.2013 - 08.2014
Amity Business School - MBA, Human Resources Management
06.2011 - 05.2013
Oxford Degree College - Bachelor of Computer Applications, Computer And Information Sciences
06.2009 - 05.2011
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