Priya Tripathi
Human Resource Professional
Gurgaon
Summary
Seasoned HR professional with over 7 years in global HR operations, employee relations, and talent acquisition. Expertise in team leadership, stakeholder engagement, and HR service delivery, with a focus on policy implementation and process optimization. Experienced in managing complex HR processes, ensuring data accuracy, and aligning HR strategies with business goals while enhancing employee experience.
Overview
1
1
Certification
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Senior HR Generalist
McKinsey & Company
09.2025 - Current
- Led global HR operations and employee lifecycle management across India, the UK, Europe, and Asia, overseeing onboarding, offboarding, employee data changes, leave administration, and employee separation processes while ensuring compliance with HR policies and service standards.
- Managed HR service delivery through ServiceNow, monitoring SLA adherence, prioritizing escalations, resolving complex employee queries, and driving service quality, operational efficiency, and employee satisfaction.
- Oversaw Workday HRIS data integrity, employee records management, data reconciliation, and system testing, ensuring high data accuracy, confidentiality, compliance, and alignment with global HR governance standards.
- Collaborated with HR Business Partners, Payroll, Talent Acquisition, Reward, Background Vetting, HR Legal, and other cross-functional stakeholders to streamline HR processes, ensure accurate payroll inputs, and deliver consistent global HR services.
- Drove process standardization and continuous improvement by developing and reviewing Standard Operating Procedures (SOPs), supporting HR system implementations and UAT, managing process changes, mentoring team members, and promoting operational excellence and consistent service delivery.
Human Resources Specialist
The Boston Consulting Group (BCG)
09.2022 - 09.2025
- Supported end-to-end HR operations and employee lifecycle management, including onboarding, offboarding, employee data changes, employee documentation, leave administration, and separation processes in accordance with established HR policies and procedures.
- Managed employee queries and HR service requests through ServiceNow, ensuring timely resolution within defined Service Level Agreements (SLAs), maintaining service quality, and providing effective employee support.
- Maintained and updated employee records in Workday HRIS, performed data validation and reconciliation, and ensured data accuracy, confidentiality, and compliance with data protection policies and HR guidelines.
- Coordinated with HR Business Partners, Payroll, Talent Acquisition, and other internal stakeholders to facilitate smooth HR operations, ensure accurate payroll inputs, resolve employee queries, and maintain effective communication across teams.
- Assisted in preparing and updating Standard Operating Procedures (SOPs), HR reports, and process documentation while supporting HR system testing, data quality checks, compliance activities, and continuous process improvement initiatives.
Human Resources Senior Associate
Publicis Sapient
04.2021 - 05.2022
- Provided administrative support for day-to-day HR operations, assisting with employee lifecycle activities, including onboarding, offboarding, employee documentation, and maintaining personnel records in accordance with company policies.
- Assisted in processing employee information updates and maintaining accurate HR records, ensuring data integrity, confidentiality, and compliance with established HR procedures.
- Responded to employee queries and supported HR service requests, coordinating with relevant internal teams to ensure timely resolution and a positive employee experience.
- Coordinated with HR and Payroll teams to collect, verify, and maintain employee information, supporting accurate payroll inputs and the timely completion of HR administrative activities.
- Supported HR reporting, document management, process documentation, and compliance activities while adhering to Standard Operating Procedures (SOPs) and contributing to efficient HR service delivery and continuous process improvement.
HR Executive
Sopra Steria
03.2020 - 07.2020
- Scheduled and facilitated orientation sessions for new hires to ensure smooth onboarding
- Welcomed new employees and processed paperwork to streamline onboarding experience
- Audited and reviewed new hire documents to ensure compliance with statutory and company requirements
- Ensure employee data collected at onboarding stage reaches HR system(s) in a timely manner.
HR Executive
Billabong High International School
04.2016 - 07.2018
- Consulted with stakeholders, including recruitment, management, staffing, project teams, and IT teams, to resolve grievances effectively.
- Managing high data flow with great accuracy and analysing trends to be able to guide stakeholders for the future
- Managed legal documents to ensure proper maintenance and compliance with organizational standards.- Maintenance and ensuring they are signed as per SLA
- Maintained employee lifecycle processes to enhance operational efficiency and support associated teams.
Education
Bachelor of Business Administration - Human Resources Management
Dayanand Academy of Management Studies
Kanpur 07.2013 - 06.2016
Skills
- HR Management
- HR Operations & Employee Lifecycle Management
- Workday & HRIS Management
- ServiceNow & SLA Management
- Employee Relations Management
- HR Policies, Procedures & Compliance
- Strategic HR Planning
- Benefits & Payroll Administration
- Employee Engagement & Retention
- HR Analytics & Reporting
- Onboarding & Offboarding Management
- Analytical & Problem-Solving Skills
Accomplishments
- Awarded "Most Promising Debut" in Publicis Sapient in 2022.
- Awarded "Best Performer in the Team" with Boston Consulting Group in 2024 & 2025.
- Felicitated with Certificate of Excellence for being the university topper of the 2016 Batch.
Certification
Apr 2011 Advance Diploma in Computer Information Technology
Personal Information
Date of Birth: 07/28/96
Timeline
Senior HR Generalist
McKinsey & Company
09.2025 - Current
Human Resources Specialist
The Boston Consulting Group (BCG)
09.2022 - 09.2025
Human Resources Senior Associate
Publicis Sapient
04.2021 - 05.2022
HR Executive
Sopra Steria
03.2020 - 07.2020
HR Executive
Billabong High International School
04.2016 - 07.2018
Bachelor of Business Administration - Human Resources Management
Dayanand Academy of Management Studies
07.2013 - 06.2016