Priyam kumari
Gurgaon
Summary
Banking professional with 3+ years of experience in retail and liability products at HDFC Bank. Expertise in customer relationship management, regulatory compliance (KYC/AML), cross-selling financial products, and digital banking processes. Seeking to transition into banking IT/consulting roles in global financial institutions.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Deputy Manager
HDFC Bank Ltd
Gurgaon
07.2025 - Current
Managed portfolio of 250+ retail customers with ₹15 crore AUM
Ensured 100% KYC compliance as per RBI guidelines
Increased CASA growth by 18% YoY
Generated ₹25 lakh p/m revenue via cross-selling insurance & investment products
Coordinated with operations & IT teams for smooth digital onboarding
- Monitored daily operations and ensured compliance with company policies and regulations.
Assistant Manager
Axis bank ltd
Gurgaon
06.2022 - 06.2025
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Created reports on sales trends, inventory levels, and financial data.
Education
Post-Graduate Certificate - Banking And Finance
Manipal University
Bangalore 02.2021 - 05.2022
Skills
- Retail Banking Operations
- CASA & Liability Products
- KYC / AML Compliance
- RBI Guidelines
- Risk Assessment
- Credit Documentation
- MS Excel (Advanced – VLOOKUP, Pivot, Macros )
- SQL (Basics)
- Power BI
- Core Banking System knowledge (Finacle / Flexcube if exposed)
- CRM Tools
Languages
English
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Certification
- NISM Certification
- AML/KYC Certification
- Financial Risk Management
- Power BI / Data Analytics certification
- Business Analyst certification
Timeline
Deputy Manager
HDFC Bank Ltd
07.2025 - Current
Assistant Manager
Axis bank ltd
06.2022 - 06.2025
Post-Graduate Certificate - Banking And Finance
Manipal University
02.2021 - 05.2022