Summary
Overview
Work History
Education
Skills
Certification
Hobbies and interests
Languages
Timeline
Generic

PRIYA MAHESH SAWANT.

Gorai-2, Borivali West, MUMBAI

Summary

Proficient Import Documentation Executive skilled in fostering customer relationships and managing complex documentation workflows. Coordinates shipping instructions and resolves discrepancies, ensuring customer satisfaction throughout the shipment lifecycle. Dedicated to maintaining clear communication and efficient operations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

IMPORT DOCUMENTATION EXECUTIVE.

TRICON ENERGY INDIA PVT LTD.
GOREGAON WEST MUMBAI, INDIA
12.2024 - 05.2026
  • Processed sales order contracts in JDE on CAD/OA/LC terms and issued proforma invoices to suppliers and customers.
  • Preparing export documents/NND set (invoice, packing list, insurance, certificate of origin, certificate of analysis, TDS(Technical data sheet) & MSDS certificate, bill of lading, etc.)
  • Managing LC (Letter of Credit) shipments & processing documents from bank to bank payment.
  • Tracked shipments and resolved documentation discrepancies, ensuring compliance and minimising delays in the shipping process.
  • Preparing shipping instructions and sending them to suppliers for booking and to customers for review.
  • Followed up with suppliers for shipment dispatch schedules, informing customers about loading quantity, ETD, ETA, vessel, and shipping line details to facilitate timely delivery.
  • Collaborating with suppliers and customers to review and correct draft Bills of Lading (BL).
  • Coordinating with Customers, suppliers, CHA & shipping lines.
  • Proactively following up with customers to ensure the timely collection of advance and balance payments. Coordinating with the Payments and Hedging team for EUR/USD transactions and verifying SWIFT copies.
  • Coordinating and managing courier dispatch of original export documents via DHL, Blue Dart, and Maruti to ensure timely delivery.
  • Managing end-to-end client interactions throughout the shipment lifecycle to ensure smooth operations and customer satisfaction.
  • Managed customer claims regarding material shortages and quality issues of recycled products, issuing debit and credit notes to ensure accurate account adjustments and maintain customer trust.
  • Fetching daily reports from the system, sending weekly reports to traders, and maintaining Excel sheets.
  • Outlined key responsibilities to team alignment.

SENIOR EXECUTIVE EXPORT DOCUMENTATION.

HMM SHIPPING INDIA PRIVATE LIMITED.
ANDHERI EAST MUMBAI, INDIA
11.2013 - 11.2024

Worked for Europe, Asia & US trade lanes, ensuring compliance and timely shipment processing.

Closing Bills of Lading for vessel filings, e.g., CAMS, AMS, ENS, and AFR, and handling approvals or rejections from the destination.

  • Inputting and updating export Bills of Lading (BL) as per standard procedures(SOP/CSOP).
  • Handling dangerous goods (DG) shipments, validating DG UAN number, class, type, temperature, PSN commodity, total packages, gross and net weight, and following up for DG Certificate and MSDS documents before the DG cut-off deadline.
  • Managing Late C/A and Freight C/A in accordance with customer requirements & obtaining necessary destination approvals.
  • Confirming BL certificates and handling the issuance of waybills and surrender bills.
  • Handling requests for part BLs, split BLs, and combined BLs, and managing EDI/GTN/INTRA BLs for VIP clients.
  • Handling containers not linked and mismatched units, as well as shipments under shipper's LOI and LC.
  • Providing process training to newly joined staff and auditing their Bills of Lading.
  • Preparing daily reports to identify errors, helping to prevent complaints from customers, FO colleagues, and customs.
  • Managing client correction emails, SI cut-off extensions, updating invoices, and vessel schedule inquiries.
  • Sending BL drafts and customer code creation requests, and following up for missing details.
  • Preparing weekly meeting points and delivering presentations in the presence of the HOD.
  • Outlined key responsibilities to ensure team alignment.

RETAIL SALES EXECUTIVE

HDFC BANK LTD - Auto Loan. (PAMAC FinServ Ltd.)
CHEMBUR EAST MUMBAI, INDIA
01.2010 - 10.2013

Defined responsibilities for role to ensure clarity in task execution.

  • Managed KYC document collection for CIBIL inquiries, ensuring compliance and accuracy.
  • Explained finance schemes and processed documents for case approval, including conducting customer tele-verification.
  • Processing loan applications and filing PDC checks and agreements for disbursed files.

BACK OFFICE & SALES EXECUTIVE

CREATIVE MOTORS PVT LTD - HERO MOTO CORP LTD.
ANDHERI EAST MUMBAI, INDIA
03.2008 - 12.2009

Defined key responsibilities, streamlining various tasks and functions for improved role clarity.

  • Demonstrated physical and technical features of motorcycles to clients, providing cash and finance details to facilitate bookings.
  • Consulted as R.T.O Executive, prepared motorcycle registration documents, ensured compliance with insurance and verification processes, and coordinated prescheduling of deliveries.

Education

MARCH 2005 - S.S.C

CHOGLE HIGH SCHOOL.
BORIVALI EAST MUMBAI.
01-2005

MARCH 2007 - H.S.C

SMT. T.S. BAFNA JR. COLLEGE.
MALAD WEST MUMBAI
01-2007

MAY 2012 - T.Y.B.COM

PRAGATI COLLEGE.
BORIVALI WEST MUMBAI.
01-2012

Skills

  • Compliance management
  • Customer relationship management
  • Decision making
  • Problem solving
  • Results orientation
  • Team development

Certification

MS-CIT MAY 2008.

Hobbies and interests

  • Playing outdoor games.

(Achievements of best bowler in corporate premier league).

  • Travelling & singing.

Languages

English
Beginner
A1
Hindi
Beginner
A1
Marathi
Beginner
A1

Timeline

IMPORT DOCUMENTATION EXECUTIVE.

TRICON ENERGY INDIA PVT LTD.
12.2024 - 05.2026

SENIOR EXECUTIVE EXPORT DOCUMENTATION.

HMM SHIPPING INDIA PRIVATE LIMITED.
11.2013 - 11.2024

RETAIL SALES EXECUTIVE

HDFC BANK LTD - Auto Loan. (PAMAC FinServ Ltd.)
01.2010 - 10.2013

BACK OFFICE & SALES EXECUTIVE

CREATIVE MOTORS PVT LTD - HERO MOTO CORP LTD.
03.2008 - 12.2009

MARCH 2005 - S.S.C

CHOGLE HIGH SCHOOL.

MARCH 2007 - H.S.C

SMT. T.S. BAFNA JR. COLLEGE.

MAY 2012 - T.Y.B.COM

PRAGATI COLLEGE.
PRIYA MAHESH SAWANT.