Sports
Job Search Status
Open to workDesired Job Title
Team LeaderWork Type
Full TimeLocation Preference
RemoteHybridLocation: Indore, India
Open to relocation: Yes
Open To Work
Priyank Burman
Indore
Work Preference
Summary
Dynamic professional with extensive experience at US Healthcare Domain, excelling in team leadership and data analysis. Proven track record in enhancing team performance through effective training and communication. Skilled in Excel and adept at delivering constructive feedback, ensuring process accuracy and client satisfaction.
Overview
3
3
years of professional experience
2
2
Language
Work History
Team Leader
US Healthcare Domain
2025.10 - Current
- Led team, managed performance, coordinated with clients to align service delivery with expectations, facilitated effective communication.
- Led team meetings to discuss project updates and operational challenges.
- Coordinated patient care activities to ensure timely service delivery.
- Trained new staff on healthcare protocols and operational procedures.
Subject Matter Expert (SME)
US Healthcare Domain
2025.01 - 2025.09
- Delivered specialized knowledge support and guided team members to enhance process accuracy.
Agent
US Healthcare Domain
2024.02 - 2024.12
- Supported clients in resolving healthcare queries and processing claims.
- Conducted audits and facilitated training sessions to improve team capabilities.
- Assisted clients with healthcare inquiries and service navigation.
- Coordinated communication between patients and healthcare providers.
- Processed patient information using electronic health record systems.
Education
Bachelor of Commerce - Commerce
Katni Arts and Commerce College
Katni2020-05
B.Com Honours -
RDVV
12th -
CBSE Board
10th -
CBSE Board
Skills
Basic knowledge of Computer (MS Word, MS Excel, MS PowerPoint)
Proficient in arranging and analyzing data with Excel
Experience in performing auditing and training sessions
Strong written and verbal communication skills
Personal Information
Achievements And Awards
- Won medal in inter-school chess competition
- Won 3 times inter-college kho-kho competition
- Runner-up in Inter-football competition as a process associate in Teleperformance.
- Received 'Best Employee of the Quarter' award from the client in recognition of outstanding performance, dedication, and exemplary contribution to team success.
Languages
- English
- Hindi
Features
- Good Listener
- Good Performer
Disclaimer
I hereby declare that all information furnished above is true to the best of my belief.
Interests
Gaming
Timeline
Team Leader
US Healthcare Domain
2025.10 - Current
Subject Matter Expert (SME)
US Healthcare Domain
2025.01 - 2025.09
Agent
US Healthcare Domain
2024.02 - 2024.12
10th -
CBSE Board
12th -
CBSE Board
B.Com Honours -
RDVV
Bachelor of Commerce - Commerce
Katni Arts and Commerce College