Professional with 10+ years of strong background in executive support, multi-tasking adept at managing complex schedules, coordinating meetings, and handling confidential information.
Highly skilled in communication, organization, and problem-solving ability for ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
11
11
years of professional experience
8042
8042
years of post-secondary education
3
3
Languages
Work History
Executive- Office Assistant
Arkanic Private Limited
Kolkata
05.2024 - Current
Manage incoming and outgoing correspondence, including sorting and responding to emails, phone calls, and messages.
Provide professional and courteous communication in all internal and external interactions.
Perform day-to-day administrative duties such as filing, typing, scanning, copying, and ensuring the office runs smoothly.
Assist Director with personal secretarial tasks, including managing calendar, travel arrangements, and scheduling appointments in Google calender.
Arrange meeting, venues, and logistics as per Director’s instructions.
Assist in preparing materials for presentations, conferences, and client meetings.
Prepare meeting agendas, record meeting minutes, and follow up on action items as needed.
Organize and maintain both physical and digital records to ensure easy retrieval of documents.
Regularly update and store critical files, data, and reports in secure and organized systems.
Maintain an organized inventory of the office supplies (stationery, office equipments, etc.), and manage procurement and reordering in a timely manner ensuring adequate stock levels at all times.
Oversee the procurement process, including contracts, delivery schedules, and service agreements.
Collaborate with various internal departments to facilitate smooth communication and work processes.
Ensure project timelines, tasks, and communication are aligned across teams.
Oversee incoming and outgoing postal mail, packages, and deliveries, ensuring proper handling and timely distribution.
Serve as a point of contact between the office and external suppliers/contractors, ensuring effective and professional relationships.
Input and update inventory data, Invoice making in SAP Business One platform.
Create, edit, and prepare reports, presentations, and other documents in MS Excel, MS Word, and MS PowerPoint, Google Spreadsheet.
Handle sensitive company information and confidential data with discretion and professionalism.
Maintain high ethical standards in all aspects of work, ensuring the integrity of company information.
Assist in the planning, organizing, and coordination of events such as Annual Conferences, marketing activities, and company-wide meetings.
Coordinate with external vendors, locations, and internal teams to ensure event success.
Attend relevant workshops, conferences, and training sessions as required to develop skills and knowledge related to administrative duties.
Sr. Office Administrator & EA to Director
Satyendra Food Products Pvt. Ltd.
Kolkata
06.2018 - 05.2024
Performs Personal Secretarial functions and responsibilities to the Directors.
Monitors front areas so that questions could be promptly addressed by answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed Director's itinerary and appointments and streamlined scheduling procedures.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Managed schedules for multiple executives, ensuring timely arrivals to meetings and appointments.
Organized spaces, materials and catering support for internal and client-focused meetings.
Facilitated efficient meetings by preparing agendas beforehand; ensured action items were assigned/documented properly afterward.
Expertise in handling Modern Trade solely.
Implemented an electronic filing system, reducing paper waste and making documents easily retrievable.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Updated reports, managed accounts, and generated reports for company database.
Ensured smooth daily operations by managing inventory levels of office supplies and equipment maintenance contracts.
Increased office efficiency by streamlining administrative processes and implementing time-saving strategies.
Maintained strict confidentiality of sensitive information, protecting both company and employee privacy.
Reduced operational costs through diligent contract negotiation with vendors and suppliers.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Reconciled account files and produced monthly reports.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Preparing documents/data/presentation in MS Excel or MS Word or MS PowerPoint.
Provide polite and professional communication.
Looks after Digital marketing zone of the Company.
Coordinated company events, boosting employee morale and fostering a positive work environment.
Assist in planning and arranging events like Annual Conference Events / Marketing Activities across West Bengal and abroad.
Attended workshops and conferences as and when needed.
Admin Cum Executive Assistant to CEO
WebTek Labs Pvt. Ltd.
Kolkata
04.2017 - 05.2018
Providing Administrative support to run daily work efficiently.
Preparing reports/ presentation in MS PowerPoint or word or excel.
Manage and entering data to existing databases and generate reports on demand.
Generating PO/ invoice and sending them to the clients on time & following up for payments.
Attending meeting as and when required.
Talking to the clients and vendors.
Emailing, scanning, filling important documents.
Assisting CEO in different terms.
Submitting reports to the CEO.
Scheduling meeting for CEO.
PR and Back Office Executive
Beauty Concepts Pvt. Ltd.
Kolkata
03.2015 - 03.2017
Talking with Media house or Editors for reviewing new launch fragrances.
Assisting Director for day to day works.
Release RO for advertisements in the magazines.
Maintaining different data in excel sheet.
Preparing power point presentation for brands.
Converting press dossiers of the new launched fragrances from PDF format to Word format.
Checking magazines for PR coverages.
Mailing and scanning documents.
Tech Support Executive
Rancelab IT Solutions
Kolkata
04.2014 - 09.2014
Technical support providing through mails, calls or video chat to the companies who uses Fusion Retail software.
Receiving complains and sorting them out.
Preparing daily work report.
Training new companies about the software through calls or video chat.
Education
PGPIT Course - Software course
NIIT
Kolkata
06.2014
BCOM - Accounting & Finance
Syamaprasad College
Kolkata
04.2012
Higher Secondary Examination -
Khalsa English High School
Kolkata
04.2009
Secondary Examination -
Arya Vidya Mandir Girl’s School
Kolkata
03.2007
Skills
Oral Communication
Written Communication
Client Service
Time Management Expertise
Self-Driven
Hard Working & Sincerity
Calendar management
Advanced multitasking
Strong interpersonal skills
Interests
Listening to music
Cooking
Watching Movies
Travelling
Personal Information
Date of Birth: 12/14/90
Gender: Female
Nationality: Indian
Marital Status: Married
Disclaimer
I hereby declare that all the information furnished above are true to the best of my knowledge.
Key Objective
To work in an organization that appreciates innovativeness, demands analytical. Provide a challenging and performance driven environment and a wide spectrum of experience to grow and excel in my career. I aim to create meaningful contribution to the organization through my skill and abilities and to continuously improve on my professional knowledge and skill.
Accomplishments
Awarded with "OUTSTANDING PERFOMANCE TROPHY" for managing overall system efficiently and smoothly at SATYENDRA FOOD PRODUCTS PRIVATE LIMITED.
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