Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Priyanka Arora

Product Lead
Bangalore

Summary

Seasoned Product Manager with 13+ years of experience delivering scalable payment solutions and high-conversion checkout experiences across fin-tech and SaaS. Deep expertise in building compliant, global-ready payment products, including gateway integrations, no-code checkout platforms, orchestration frameworks, and recurring billing systems. Skilled in API design, partner management, and monetization features like surcharges. Known for leading end-to-end product lifecycles and driving global expansion through strategic, cross-functional execution.

Overview

15
15
years of professional experience

Work History

Senior Product Manager - Payments Foundations and Buyer Experience

Zuora
10.2024 - Current
  • Leading Hosted Payment Forms (HPF) — a no-code, gateway-agnostic checkout solution supporting one-time and recurring payments with PCI-DSS Level 1 compliance and security features like reCAPTCHA and rate-limiting, enabling global expansion and unlocking the APMs with a single click.
  • Increased platform adoption by enabling customers to launch compliant checkout experiences in minutes, without engineering involvement.
  • Delivered end-to-end integrations with top payment gateways, owning the full lifecycle: API evaluation, error mapping, gateway certification, and production rollout.
  • Developed the surcharge module, unlocking over $1M in monthly revenue per customers transacting via credit cards.
  • Launched gateway routing orchestration, allowing seamless routing across gateways to support geo-expansion, cost optimization, and failover resilience.
  • Drove scalable integration architecture via OPG/OPM framework supporting rapid expansion across new regions and payment methods.
  • Acted as single-threaded owner for external gateway partnerships and compliance initiatives — led technical scoping, solution alignment, and certification processes across multiple stakeholders including legal, security, and engineering.

Founding Product Manager - Lending, Deposits, Debit Card

Fi
10.2019 - 06.2023
  • As the First Product Manager, directed the formulation of strategy, crafted the product roadmap, and finalized the MVP scope, thereby laying the foundation of Fi money app which has a valuation of $525 million at present.
  • Spearheaded the launch of Fi money app that grew to 1 Million users within 6 months.
  • Conceptualized and launched the first-of-its-kind smart deposit feature, resulting in 87% of active users adopting it.
  • Ideated and supervised unified authentication for all payment and debit card verification.
  • Launched instant personal loans; projected loan book of 1000Cr.
  • Achieved 60% increase in disbursal in 4 weeks via salary loans and new partner integration.
  • Led collaboration with teams and lending partners to grow eligible loan base by 53%.

Senior Product Manager

Travenues
02.2019 - 09.2019

Built customizable air ticket booking platform, later acquired by Spicejet

Senior Product Manager

Matchmove Pay
07.2017 - 02.2019
  • Developed white label solution for prepaid wallets and cards, boosting revenue by 15%.
  • Launched Multi-pocket wallet feature for flexible client use cases.

Senior Product Manager

Onmobile
11.2016 - 07.2017
  • Worked with clients to understand business needs and market landscape.
  • Identified gaps to update promotions and optimize sales.

Product Manager

Lenskart
10.2015 - 10.2016
  • Delivered Magic Cart for franchisee inventory/order mgmt, adding Rs 100M monthly revenue.
  • Built efficient POS returns process, reducing turnaround time by 30%.

Senior Business Analyst

Aon
10.2013 - 09.2015

Senior System Engineer

Infosys
06.2010 - 10.2013

Education

B-Tech - Electronics and Communication

Guru Gobind Singh Indraprastha University
Delhi

Skills

  • Product Tools: JIRA, Confluence, Google Analytics, Amplitude
  • Design/Prototyping: Figma , Sketch, Whimsical, Protoio
  • Data & Experiments: A/B Testing, Metrics Definition, Funnel Analysis
  • APIs & Integrations: RESTful API Design, API Documentation, Postman
  • Product Frameworks: Product Roadmap , Product Strategy , Experience Mapping, OKRs , Priortisation
  • Soft Skills :Stakeholder Management,External Partner Collaboration (gateways, banks, fintechs) ,Cross-Functional Leadership,Problem Solving, Prioritization & Trade-off Decisioning , End-to-End Ownership

Timeline

Senior Product Manager - Payments Foundations and Buyer Experience

Zuora
10.2024 - Current

Founding Product Manager - Lending, Deposits, Debit Card

Fi
10.2019 - 06.2023

Senior Product Manager

Travenues
02.2019 - 09.2019

Senior Product Manager

Matchmove Pay
07.2017 - 02.2019

Senior Product Manager

Onmobile
11.2016 - 07.2017

Product Manager

Lenskart
10.2015 - 10.2016

Senior Business Analyst

Aon
10.2013 - 09.2015

Senior System Engineer

Infosys
06.2010 - 10.2013

B-Tech - Electronics and Communication

Guru Gobind Singh Indraprastha University
Priyanka AroraProduct Lead