Priyanka Chaudhary
Delhi
Summary
Results-driven professional with extensive experience in client relationship management and customer service. Known for strong problem-solving abilities and effective sales follow-up, ready to contribute to increased client satisfaction and business outcomes.
Overview
7
7
years of professional experience
Work History
Senior Sales Executive
policybazaar.com
Gurgaon
06.2023 - Current
- Cultivated client relationships through timely responses to inquiries and effective issue resolution.
Customer Service Representative
Allianz
Gurgaon
04.2021 - 02.2023
- Resolved customer inquiries by delivering accurate information and solutions.
Customer Service Representative
Teleperformance
Gurgaon
06.2019 - 02.2020
- Assisted customers with inquiries and provided accurate information.
- Assisted customers with inquiries about insurance products and services.
- Resolved client issues by coordinating with internal departments for timely solutions.
- Managed customer accounts using CRM software to ensure accurate records.
Education
Bachelor of Arts - english ,hindi, political science ,history
Delhi University
delhi 01-2017
Skills
- Sales strategy
- Sales forecasting
- Account management
- Contract negotiation
- Client relationship management
- Product knowledge
- Sales follow-up
- Goals and performance
- Problem solving
- Relationship building
Languages
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Timeline
Senior Sales Executive
policybazaar.com
06.2023 - Current
Customer Service Representative
Allianz
04.2021 - 02.2023
Customer Service Representative
Teleperformance
06.2019 - 02.2020
Bachelor of Arts - english ,hindi, political science ,history
Delhi University