Priyanka Gupta
167 C SHIV SHKTI VIHAR NEAR BENAD ROAD RAILWEY STATION JAIPUR
Jaipur
Summary
Achallengingandinterestingjobopportunity,whichwillutilizemyskillsandallow metodevelopnewones.Deemingmyselflexible,resulorientedandcompetento encompassand handle the contradictory demandsof highlyprofessional andenterprisingbusinesscirclewitheaseandassurance.Thismakesmeambitiousand initiates a desire to make a worthy impact on the society and carve a niche formyself in corporateworld.
Overview
2
2
Languages
2022
2022
years of professional experience
Work History
GOLD LOAN SALES OFFICER
ICICI BANK PVT LTD
01.2016 - 2020
- Team Coordination
- Sales Target Achievement
- Handling Disbursement of Gold Loan in Branch
- Lookafter for providing best services to all the customers.
- Responsible for retention of existing customers.
- Files after login and disbursal after verification of KYC.
- Coordinate Marketing activities conducted by the branch...
- Achieve monthly Target self and branch
- Collaborated with cross-functional teams to streamline the loan approval process, improving overall turnaround times.
- Maintained accurate and up-to-date records of loan transactions, ensuring data integrity and operational efficiency.
- Resolved customer inquiries and concerns promptly, strengthening relationships and promoting customer loyalty.
- Assisted in developing marketing strategies for gold loan products, contributing to increased brand awareness.
- Analyzed customer financial profiles to recommend optimal gold loan products, enhancing client satisfaction.
- Processed gold loan applications efficiently, ensuring compliance with regulatory standards and internal policies.
- Conducted thorough assessments of collateral value, mitigating risk and ensuring loan eligibility.
- Educated clients on gold loan features and benefits, fostering informed decision-making in financing options.
Customer Relationship Manger
Small Business Fincredit India Pvt Ltd (SBFC) As CRM
01.2021 - 01.2022
GOLD LOAN OFFICER
AXIS BANK Pvt Ltd
2022 - 2025
- Team Coordination
- Sales Target Achievement
- Handling Disbursement of Gold Loan in Branch
- Lookafter for providing best services to all the customers.
- Responsible for retention of existing customersJAIPUR
Branch Sales Manager
Small Business Fincredit India Pvt Ltd (SBFC) As CRM
2025 - 2026
- Developed and maintained strong relationships with clients, enhancing customer satisfaction and loyalty.
- Implemented effective communication strategies, resulting in improved client engagement and retention rates.
- Conducted regular feedback sessions with clients to identify needs and tailor service offerings accordingly.
- Collaborated with cross-functional teams to resolve client issues promptly, boosting overall service quality.
- Developed and implemented sales strategies that increased customer engagement and retention.
- Coordinated team training sessions to enhance product knowledge and improve sales performance.
- Analyzed market trends and customer feedback to refine service offerings and drive sales growth.
- Managed client relationships, ensuring timely resolutions to inquiries and enhancing overall satisfaction.
Education
Master of COMMERCE -
Rajasthan Of University
01-2015
Bachelor of COMMERCE - undefined
University of Rajasthan
01-2013
Skills
ClientRelationshipBuilding
SalesTeamManagement
ComplaintResolution
TrainingandDevelopment
PERSONALDETAILS
- D.O.B-31-MAY-1992
- Gender-FEMALE
- MaritalStatus- UNMarried
- Nationality-
Timeline
Customer Relationship Manger
Small Business Fincredit India Pvt Ltd (SBFC) As CRM
01.2021 - 01.2022
GOLD LOAN SALES OFFICER
ICICI BANK PVT LTD
01.2016 - 2020
Bachelor of COMMERCE - undefined
University of Rajasthan
GOLD LOAN OFFICER
AXIS BANK Pvt Ltd
2022 - 2025
Branch Sales Manager
Small Business Fincredit India Pvt Ltd (SBFC) As CRM
2025 - 2026
Master of COMMERCE -
Rajasthan Of University