Priyanka K

Insightful leader with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Accion Labs: 

• MultiVu, 2023-2024, I was working directly with client to get the Requirement understanding and understand the need of the application to the team.
• Playing a fundamental role in transforming High-level Business requirements into EPICs/Features/PBIs/User stories as a viable unit of delivery.
• Handled all the Scrum calls whenever needed. And worked as a bridge in Between stakeholders and Technical team.
• Understanding the Business overview from the customer perspective for the reports handling using Google Analytics.
• Worked on Domain improvement with clients by understanding the basic problem statements from the Client.
• Creating the Documentation for the Process, Work-flows, user cases and user stories.
• Handling P1 issues by continuous monitoring with team for the fixes until the deployment is done.
• Providing basic training to the team on Agile and Scrum methodologies.
• Good at using Tools like JIRA, Microsoft Azure DevOps and HP-ALM in order to raise Tickets for change Requests, Create PBIs and to Monitor the Project progress.

Pratian Technologies:

• Healthcare Projects, 2016-2019, I have served as QA/BA in Pratian for Various Projects to the Healthcare Client in USA.
• Working directly with the client on-site. For requirements gathering and acting like a bridge between stakeholders and Technical team.
• Making sure that I understand the domain in details before having any business calls with Clients. Analyze, Elicit, validate, document requirements shared by the stakeholders to ensure the solution meets the business needs.
• Analyzing the Business process and getting solution for the problems faced by the business.
• Creating details documentation of the process, work-flows like Business requirement documentation, Functional Specific documentation, User Cases, User stories.
• Closely worked with design and the development team to ensure the Business requirement is met correctly.
• Handling the Escalations with stakeholders. Manage team for the changes suggested by the stakeholders.
• Provide training and support to the End user to ensure the smooth adoption of the new process.
• Monitor and evaluate the performance of implemented solutions, gather feedback from stakeholders, and identify opportunities for further improvement. Used Tools like JIRA, Microsoft Azure DevOps.

I hereby declare that all the details furnished above are true to the best of my knowledge and belief.

Priyanka K