Priyanka Kalidas

• CLIENT - HUMANA
• Works for RPA COE Team for Humana, and involved in process of reviewing codes and designs developed by other vendors of Humana .
• Created Document and Code Standards checklist which is applied across all of Humana vendors.
• Involved in Creating Common bots to be used across all of Humana.
• Solely Responsible for providing Platform Regression testing Sign off for each release of Automaton anywhere.
• Lead and also played Role of Scrum master to team of 15 Developers for WF to AA migration Projects .
• Represent Humana in Coordinating with Automation Anywhere partners for Enhancement requests ,Bugs and Issue reports.
• Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process
• Collaborated with product managers, designers, and business stakeholders to define project requirements, ensuring alignment with organizational goals

• CLIENT SANOFI - JAN 2018 - JUNE 2022
• Competent Engineer involving end-to-end automation development.
• Leading team of 8 developers Work closely with Architect and Developers and guide developers to design bot and guide throughout on technical roadblocks during bot build, deployment and support.
• Performing role of BA as well in working along with client to gather requirements and documentation. Perform feasibility check on requirements and building process flow for automation execution. And provide appropriate solution Approach.
• Extensively part of start (Requirement gathering) till end process (Deployment and support of bot in production) of automation life cycle
• Took Accountability for developers to finish work on time with defined deadlines and call out any risks/issues and track quality of deliverables and compliance
• Responsible for achieving defined performance levels with respect to customer delivery and providing status on weekly meetings to stakeholders.
• CLIENT - LIBERTY MUTUAL INSURANCE (April 2015- DEC 2017)
• Developed 100 plus bots using various Versions of Automation Anywhere , acquired Extensive Knowledge in RPA Tools, expertise in Web, Desktop and SAP based automation
• Well experienced in Production Deployment and Post deployment Support with good
• Scholar in Control Room functionalities involving in complete
• Highly proficient in participated in online meetings to demonstrate capabilities of RPA
• for on-going projects and potential clients
• • Knowledge in understanding of principles and best practices of Software Configuration
• Management (SCM) in Agile-Waterfall methodologies

CLIENT - BRITISH TELECOM

• Provided exceptional support for end-users by addressing technical concerns, reducing downtime, and improving user experience.
• Diagnosed software issues and applied troubleshooting techniques to resolve problems.
• Enhanced system performance by identifying and resolving technical issues through thorough analysis and troubleshooting.