Priyanka Kumari Prasad

• Managing and monitoring all installed PKI system and infrastructure to ensure the highest level of availability.
• Managing lifecycle of the certificates.
• Managing the Issuing CA certificates renewal activity.
• Periodically managing Root CA CRL refresh activity.
• Handling L3/L4 Incidents. Service Requests and problems related to affected services.
• Providing the support of certificate revocation and issuance.
• Managing SSO certificates and secret renewal in Azure AD.
• Managing GPO across multiple domains, network environment.

2020-2022

• Switched to Data Security domain, started working in PKI technology.
• Managed CA and its routine health Checkup
• Maintained inventory, policies and troubleshooting step documents.
• Managed issuance of internal and external certificates
• Periodically managed Root CA CRL refresh.
• Handled L1/L2 Incidents and Service Requests related to certificates.

2018-2020

• Worked on User Access Management related services.
• Managed lifecycles of user.
• Worked on tickets related to user account provisioning and deprovisioning, fileshare access.