Priyanka Magaji

Roles and Responsibilities:

• Customized and modified price feed configuration in retail system as part of 'Katchin US' Project.
• End to End testing of inventory and price feeds from ECC to upstream systems like OMS & Salesforce.
• Worked on 'Purolator Project' to add forwarding agent in AFS for Canada Marketplace orders.
• Handled shipments & Returns in PKMS system for US Marketplace orders along with monitoring batch jobs.
• Worked extensively in validating Order & Cancellation Idocs. Message Type: ORDERSP.
• Configured Pricing, GL Account and Revenue Account Determination for project 'The Bay - Canada'.
• Configured shipping fee as part of EMEA Shipping Threshold project.
• Created new condition type to add commission as part of US Marketplace project.
• Involved in creating Enterprise Structure with help from senior members in IS-Retail system.
• Worked closely with ABAP team to communicate the requirements & design as per project need.
• Handled various defects/Jira tickets to resolve or delegate to concerning teams across ECC.

Period : Feb 2021 to Feb 2023.

Role : SAP SD Functional Consultant

Project Type : Support and Maintenance

Roles& Responsibilities:

• Involved in supporting and maintenance of various process includes customer tickets.
• Analyzing errors and prepare end user documents related to sales orders, goods delivery, Pricing & billing.
• Daily updating issues related to support analysis.
• Resolving day-to-day problems for business support.
• Resolving tickets based on priority defined, and followed up regularly until completely resolved.
• Giving day to day production support to users for issues and enquiries through support tool called HP ALM.

Period : Feb 2020 to Jan 2021.

Role : SAP SD Functional Consultant.

Project Type : Implementation.

Roles& Responsibilities:

• Handling new configuration and break fix requests and doing unit testing and integration testing.
• Working closely with the Technical Team & Core team members in the design and development of Reports, Enhancements, Forms.
• Extensively used LSMW tool for uploads and data migration for customer master and price master.
• Configured partner determination procedure for required account group.
• Configured pricing, output and text determination procedures using condition technique.
• Customizing document types, Item categories, etc. to process sales, Delivery & Billing documents Configuration of stock Transport Order process (STO).
• Configuration of Copy Controls to all documents i.e., source to Target.

Roles and Responsibilities:

• Handled issues raised by user according to their critical level defined in SLA.
• Conducted problem analysis and communicated solution to user.
• Communicating with Team Leadership regarding status and impact of issues.
• Responsible for timely deliverable as per SLA (Service Level Agreement-Critical, High, Medium and Low).