PRIYANKA MEHRA
Area Operation Manager
Surat
Summary
Results-driven Area Operational Manager with extensive experience managing city-level business operations, including overseeing hiring, driving business growth, and ensuring the achievement of key performance metrics. Proven track record of managing Profit & Loss statements, optimizing financial performance, and identifying opportunities for cost-saving without compromising service quality. Adept at building and leading high-performing teams, setting and achieving ambitious targets, and developing strategies to maximize profitability while enhancing customer satisfaction. Committed to driving operational efficiency and long-term business success.
Overview
7
7
years of professional experience
Work History
Area Operations Manager
Lenskart Solutions Private
Surat, India
05.2024 - Current
- Managed the Surat retail market, overseeing a team of 120+ staff, including qualified optometrists, sales executives, and store managers, ensuring smooth operations and high customer satisfaction.
- Responsible for handling and managing the city's Profit & Loss statement, ensuring effective cost optimization and driving strategies to maximize profitability.
- Mentored new hires, ensuring proper training in sales techniques, customer service, and store operations.
- Conducted regular performance evaluations of team members, offering constructive feedback and coaching for improvement as necessary.
- Collaborated with store manager to develop targeted sales goals and strategies for the retail team.
- Streamlined inventory management, reducing stock discrepancies and improving order accuracy.
- Increased sales performance with effective merchandising displays and promotions.
- Spearheaded initiatives to improve overall store appearance, creating a more visually appealing shopping experience for customers.
Senior Key Account Manager
Zomato Limited
Surat
01.2021 - 04.2024
- Handled Pro Supply for Surat & Vadodara for 300+ accounts
- Acquisition of new account
- Handled Portfolio of 150+ restaurant including Legendary & Key account Solely established for dinning business in city
- Pan India Top Performer in sprint (Internal competition)
- Generated & Handled Revenue of 18 lakhs+ in a month
Key Accounts Manager
Zomato Limited
Surat
09.2020 - 02.2021
- Awarded as a Alfa Best Performer for year 2020-21
- Launched Contact-less Product dining in Surat, Vadodara & Rajkot with 1400+ Partners
- Launched Zomato Pro in Surat, Vadodara & Rajkot during time Pandemic
- Handled Team of Five for Sales & Pro in Surat, Bhopal & Vadodara
Senior Sales Manager- Dining
Zomato Limited
Bhubaneshwar
07.2019 - 08.2020
- Handled 50+ dinning out accounts of the city
- Generating about 8-9lac Rupees of revenue per month
- Developed sales strategy as per customer demands
Sales Manager
Zomato Limited
Raipur
10.2018 - 06.2019
- Launched Zomato's online & dine-out in Raipur city
- Onboarded City's 70+ legendry & Exclusive brands
- Onboarded 300+ Restaurant partner on the platform
Event Manager
Vision Force Event Company
Bhopal
12.2017 - 09.2018
- Handled Government events
- Handled 5 crores+ revenue in Events Project
Education
Master of Business Administration -
Narsee Monjee Institute of Management Studies (NMIMS)
Bachelor of Commerce - undefined
The Bhopal School of Social Sciences
Diploma of Computer - undefined
Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal
Skills
- Key account management
- Consultative selling
- Qualifying and prospecting leads
- Direct sales
- Strategic planning
- Products knowledge
- Up-selling and cross-selling techniques
- Business development and planning
- Sales and promotions
- Marketing
- Observation
- Decision making
- Communication
- Multi-tasking
- Performance analysis
Languages
English
Hindi
Personal Information
Contact
Surat, IN 395007
Timeline
Area Operations Manager
Lenskart Solutions Private
05.2024 - Current
Senior Key Account Manager
Zomato Limited
01.2021 - 04.2024
Key Accounts Manager
Zomato Limited
09.2020 - 02.2021
Senior Sales Manager- Dining
Zomato Limited
07.2019 - 08.2020
Sales Manager
Zomato Limited
10.2018 - 06.2019
Event Manager
Vision Force Event Company
12.2017 - 09.2018
Master of Business Administration -
Narsee Monjee Institute of Management Studies (NMIMS)
Bachelor of Commerce - undefined
The Bhopal School of Social Sciences
Diploma of Computer - undefined
Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal
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