Priyanka Mohit
CRM Senior Executive
Mumbai,MH
Summary
Dynamic CRM Executive with KBS Creations, adept at enhancing client retention through strategic insights and customized reporting. Successfully boosted CRM adoption and streamlined interdepartmental processes, fostering collaboration. Skilled in inventory forecasting and team coordination, driving significant improvements in sales performance and customer satisfaction.
Overview
14
14
years of professional experience
Work History
CRM Executive
KBS Creations
02.2013 - Current
- Developed customized reports for improved sales forecasting and accurate performance tracking.
- Actively contributed to company growth by leveraging insights from customer data within the CRM system for strategic decisionmaking.
- Boosted CRM adoption by streamlining processes and providing comprehensive training to team members.
- Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes.
- Created customer support strategies to increase customer retention.
Education
BBA -
Viva College
Virar, India 04.2001 -
Skills
Client retention strategies
Help team to achieve common goal
Coordination with inter department to make task more achievable
Tagging detail for production
Inventory forecast and growth planning strategics
Customer diamond inventory control and optimum utilization
Report of monthly and year sales
Timeline
CRM Executive
KBS Creations
02.2013 - Current
BBA -
Viva College
04.2001 -