Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Awards
Languages
Timeline
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Priyanka Namdeo

Priyanka Namdeo

Pune

Summary

Dynamic Accounts Receivable Specialist with eight years of experience managing high-value global portfolios, delivering significant improvements in cash flow and operational efficiency. Expertise in end-to-end collections, dispute resolution, and compliance oversight, utilizing advanced financial software such as SAP and Power BI. Proven ability to streamline processes, enhance customer satisfaction, and implement data-driven strategies that drive results. Committed to fostering collaborative relationships across teams to achieve organizational goals, and ensure accurate financial reporting. Experienced Subject Matter Expert in Accounts Receivable with a strong track record of managing customer accounts and implementing structured collection strategies. Proficient in SAP By-Design and Excel, with a commitment to continuous process improvement and team mentorship.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Subject Matter Expert- Account Receivable

Infosys BPM Ltd
Pune
07.2022 - Current
  • Manage 300+ customer accounts, ensuring proactive follow-ups, and maintaining clean AR aging.
  • Execute structured collection strategies to meet monthly cash, and past-due targets.
  • Investigate and resolve short payments, unapplied cash, and disputes with the billing and cash app teams.
  • Conduct daily invoice reconciliation using customer portals to ensure real-time visibility.
  • Generate AR aging and DSO reports to support finance leadership in data-driven decisions.
  • Collaborate with cross-functional teams to ensure timely payment application and issue resolution.
  • Drive the reduction of overdue aging buckets through consistent follow-ups and escalations.
  • Contribute to automation and performance tracking using SAP ByDesign and Power BI.
  • Support month-end and quarter-end close processes, including reconciliations, and financial reporting.
  • Maintain strong compliance adherence, and continuously identify process improvement opportunities.
  • Mentored junior staff in subject matter knowledge and effective communication skills.
  • Organized client meetings to provide project updates.

Assistant Manager

AB Leasing & Finance Ltd
09.2017 - 06.2022
  • Oversaw end-to-end AR operations, ensuring accurate ledger management, reconciliations, and timely collections.
  • Designed and implemented collection strategies that improved recovery rates, and reduced delinquency.
  • Conducted detailed data analysis and trend reporting to enhance branch performance and collection effectiveness.
  • Generated weekly, monthly, and ad hoc reports to support strategic, data-driven decision-making.
  • Collaborated with Sales, Projects, and Branch Managers to resolve service-related disputes, and ensure payment compliance.
  • Assessed creditworthiness by monitoring CIBIL scores and repayment histories pre-loan disbursal.
  • Led and mentored a team of four, driving operational efficiency and team performance through training and supervision.
  • Reduced bad debt exposure by refining aging provisions, and ensuring prompt query resolution.
  • Trained new staff on operational procedures and policies.

HR Executive

Mynk1906 Industries India Ltd
02.2014 - 09.2014
  • Gained hands-on experience in end-to-end recruitment and onboarding, including job postings, candidate coordination, background checks, and offer rollouts, while ensuring compliance with HR policies.
  • Supported payroll processing, HRIS data updates, and preparation of key HR reports.
  • Contributed to employee engagement initiatives, conducted induction sessions, and assisted in handling basic grievance resolutions to promote a positive work environment.

Education

MBA - Finance & HR

GGITS
Jabalpur

BSc - Bio-Informatics

RDVV
Jabalpur

Skills

  • Effective communication
  • Excel proficiency
  • PowerPoint presentations
  • SAP By-Design knowledge
  • Dispute management
  • Critical thinking
  • Innovative solutions

Certification

Oracle Fusion (Learning)

Hobbies and Interests

  • Simplifying complex finance challenges with smart systems and practical thinking
  • Building team synergy-whether mentoring a colleague or resolving a cross-team challenge
  • Exploring how tech like Oracle Fusion and SAP can bridge finance and HR functions
  • Learning something new each quarter-be it a tool, process, or a better way to communicate

Awards

  • Outstanding Player
  • I Star Award
  • Extra Mile Award

Languages

  • English
  • Hindi

Timeline

Subject Matter Expert- Account Receivable

Infosys BPM Ltd
07.2022 - Current

Assistant Manager

AB Leasing & Finance Ltd
09.2017 - 06.2022

HR Executive

Mynk1906 Industries India Ltd
02.2014 - 09.2014

MBA - Finance & HR

GGITS

BSc - Bio-Informatics

RDVV
Priyanka Namdeo