Priyanka Namdeo
Pune
Summary
Dynamic Accounts Receivable Specialist with eight years of experience managing high-value global portfolios, delivering significant improvements in cash flow and operational efficiency. Expertise in end-to-end collections, dispute resolution, and compliance oversight, utilizing advanced financial software such as SAP and Power BI. Proven ability to streamline processes, enhance customer satisfaction, and implement data-driven strategies that drive results. Committed to fostering collaborative relationships across teams to achieve organizational goals, and ensure accurate financial reporting. Experienced Subject Matter Expert in Accounts Receivable with a strong track record of managing customer accounts and implementing structured collection strategies. Proficient in SAP By-Design and Excel, with a commitment to continuous process improvement and team mentorship.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Subject Matter Expert- Account Receivable
Infosys BPM Ltd
Pune
07.2022 - Current
- Manage 300+ customer accounts, ensuring proactive follow-ups, and maintaining clean AR aging.
- Execute structured collection strategies to meet monthly cash, and past-due targets.
- Investigate and resolve short payments, unapplied cash, and disputes with the billing and cash app teams.
- Conduct daily invoice reconciliation using customer portals to ensure real-time visibility.
- Generate AR aging and DSO reports to support finance leadership in data-driven decisions.
- Collaborate with cross-functional teams to ensure timely payment application and issue resolution.
- Drive the reduction of overdue aging buckets through consistent follow-ups and escalations.
- Contribute to automation and performance tracking using SAP ByDesign and Power BI.
- Support month-end and quarter-end close processes, including reconciliations, and financial reporting.
- Maintain strong compliance adherence, and continuously identify process improvement opportunities.
- Mentored junior staff in subject matter knowledge and effective communication skills.
- Organized client meetings to provide project updates.
Assistant Manager
AB Leasing & Finance Ltd
09.2017 - 06.2022
- Oversaw end-to-end AR operations, ensuring accurate ledger management, reconciliations, and timely collections.
- Designed and implemented collection strategies that improved recovery rates, and reduced delinquency.
- Conducted detailed data analysis and trend reporting to enhance branch performance and collection effectiveness.
- Generated weekly, monthly, and ad hoc reports to support strategic, data-driven decision-making.
- Collaborated with Sales, Projects, and Branch Managers to resolve service-related disputes, and ensure payment compliance.
- Assessed creditworthiness by monitoring CIBIL scores and repayment histories pre-loan disbursal.
- Led and mentored a team of four, driving operational efficiency and team performance through training and supervision.
- Reduced bad debt exposure by refining aging provisions, and ensuring prompt query resolution.
- Trained new staff on operational procedures and policies.
HR Executive
Mynk1906 Industries India Ltd
02.2014 - 09.2014
- Gained hands-on experience in end-to-end recruitment and onboarding, including job postings, candidate coordination, background checks, and offer rollouts, while ensuring compliance with HR policies.
- Supported payroll processing, HRIS data updates, and preparation of key HR reports.
- Contributed to employee engagement initiatives, conducted induction sessions, and assisted in handling basic grievance resolutions to promote a positive work environment.
Education
MBA - Finance & HR
GGITS
JabalpurBSc - Bio-Informatics
RDVV
JabalpurSkills
- Effective communication
- Excel proficiency
- PowerPoint presentations
- SAP By-Design knowledge
- Dispute management
- Critical thinking
- Innovative solutions
Certification
Oracle Fusion (Learning)
Hobbies and Interests
- Simplifying complex finance challenges with smart systems and practical thinking
- Building team synergy-whether mentoring a colleague or resolving a cross-team challenge
- Exploring how tech like Oracle Fusion and SAP can bridge finance and HR functions
- Learning something new each quarter-be it a tool, process, or a better way to communicate
Awards
- Outstanding Player
- I Star Award
- Extra Mile Award
Languages
- English
- Hindi
Timeline
Subject Matter Expert- Account Receivable
Infosys BPM Ltd
07.2022 - Current
Assistant Manager
AB Leasing & Finance Ltd
09.2017 - 06.2022
HR Executive
Mynk1906 Industries India Ltd
02.2014 - 09.2014
MBA - Finance & HR
GGITS
BSc - Bio-Informatics
RDVV