· Senior HR Business Partner with 12+ years of progressive HR experience, partnering with business leaders across the CBG domain to drive people strategy aligned with business objectives.
· Acted as a strategic advisor to leadership on workforce planning, org design, talent retention, employee engagement, and succession planning initiatives.
· Led end‑to‑end employee relations including grievances, disciplinary actions, investigations, separations, absconding cases, and interpretation of HR policies while ensuring fairness and compliance.
· Driven performance management cycles, goal alignment, and annual review processes in collaboration with business and leadership teams.
· Managed critical employee cases and retention interventions, ensuring timely resolution with minimal business impact.
· Ensured statutory and policy compliance, supported internal and external audits, and maintained zero‑adverse audit observations.
· Oversaw complex leave and attendance scenarios including WFH, LWP, sabbatical, maternity, and medical cases in line with company policies and business continuity needs.
· Prepared and reviewed HR MIS, dashboards, and analytics to support leadership decision‑making, manpower planning, and risk mitigation.
· Demonstrated strong stakeholder management across geographies, collaborating with Operations, HRC, Legal, and Leadership teams to deliver HR outcomes efficiently.