Priyanka Shende
Pune
Summary
Results-driven System Engineer at Infosys with over 2 years of experience in network implementation and support. Expert in routing protocols and network monitoring tools, demonstrating strong problem-solving abilities and effective communication skills. Committed to optimizing network performance and enhancing organizational success through continuous learning and collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
System Engineer
Infosys
Pune
10.2022 - Current
- Dynamic and detail-oriented Network Engineer with 2 years 3 months of hands-on experience in network implementation and support.
- Proficient in utilizing the ForceScout tool, NNMI, Meraki, and Aruba for network performance monitoring and analysis.
- Communicated with clients to understand system requirements.
- Demonstrated expertise in routing and switching protocols, including OSPF, BGP, and EIGRP, to optimize network efficiency and reliability.
- Adept at troubleshooting complex network issues and implementing solutions to enhance performance.
- Familiar with LAN/WAN, VPNs, and network security best practices.
- Proven ability to work collaboratively in cross-functional teams, effectively communicating technical concepts to non-technical stakeholders.
- Committed to continuous learning and staying updated with emerging networking technologies to contribute to organizational success.
Education
B.Tech/B.E. - Computer Science
Dr Babasaheb Ambedkar Technological University
Lonere04-2022
12th - PCM
Vidya Niketan JR. College Chandrapur
01.2018
10th - Cbse
mount carmel convent high school
01.2016
Skills
- Routing and Switching
- Wireless Technologies
- LAN WAN
- Network Monitoring
- TCP/DHCP
- Network Administration
- Troubleshooting
- Problem Solving
- Service Now
- OSI Model
- Network Support
- ITIL Certified
- Communication Skills
Certification
- Infosys Certified Full Stack - System Admin - Network
- ITIL
- CPQ Developer
Projects
FAB- First Abu Dhabi Bank
As a Network Support Engineer (L1), I am responsible for handling and resolving incident requests to ensure seamless network operations. Using tools such as NNMi and DNAC, Putty, I diagnose and address network issues, logging and managing incidents through the ServiceNow platform. As a Network Engineer, I contributed to the design and implementation of FAB network, enhancing operational efficiency and connectivity. This project involved integrating advanced networking solutions. DNAC: For network management and automation, ForceScout: For performance monitoring and analysis, NNMI: To manage and visualize the network topology and health, Meraki WIFI and Cisco Switches.
Hobbies and Interests
- Food blogger
- Social media influencer
Languages
- English
- Hindi
- Marathi
Timeline
System Engineer
Infosys
10.2022 - Current
B.Tech/B.E. - Computer Science
Dr Babasaheb Ambedkar Technological University
12th - PCM
Vidya Niketan JR. College Chandrapur
10th - Cbse
mount carmel convent high school
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