Proactive professional offering several years working in airline industry. Adept at responding to intense emergency situations with calm and professionalism. Pursuing crew member position focused on providing exceptional customer service to passengers
An exceptional finance and quality management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting and all other aspects of successful financial operations. Talented team builder and supervisor with expertise to develop and maintain consistent, accurate, and legal accounting structures.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cabin Crew
Air India
New Delhi
10.2018 - Current
Greet passengers warmly as they board and disembark the aircraft, ensuring a positive and welcoming atmosphere.
Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
Collaborated with pilots in preparing aircraft for departure from airports.
Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
Effectively manage and respond to in-flight emergencies with calmness, professionalism, and adherence to safety protocols.
Accounts & Finance Executive
Infosys BPM Limited
JAIPUR
08.2017 - 09.2018
Developed strategies to improve Process operations efficiency.
Analyzed financial data to identify potential areas of cost savings and Investigated discrepancies between invoice amounts and purchase orders.
Assisted with month-end closing activities related to accounts payable along with provided training to other staff on Accounts Payable processes.
Prepared weekly, monthly, quarterly, and annual financial reports.
Ensured compliance with company policies and government regulations regarding Accounts Payable activities.
Developed policies and procedures related to quality assurance in accounts payable processes.
Performed account reconciliations to ensure accuracy of data entered into the system.
Analyzed data to identify trends and insights, and presented findings in a concise manner to senior leadership.
Conducted root cause analysis on operational issues and proposed solutions to resolve them.
Maintained detailed records of all process improvement efforts undertaken by the organization including costs, timelines, outcomes.
Evaluated vendor proposals for technology solutions that could be used for improving efficiency of existing business operations.
Education
MBA - Finance And Data Analytics
Rajasthan Technical University
Jaipur
11-2023
Masters in Commerce - Accounting And Business Management
University of Rajasthan
Jaipur
06-2016
Bachelors in Commerce - Finance And Accounts
University of Rajasthan
Jaipur
05-2014
Intermediate - Commerce
Board of Secondary Education, Rajasthan
Jaipur
05-2011
Skills
Exceptional Customer service
Regulatory Compliance
Cultural sensitivity
Team collaboration
Cross-Functional Collaboration
Management of remote employees
Tactful and diplomatic
Excellent time management skills
Competent in SAP Fico module
Quality Assurance Controls
Research and due diligence
Strategic Planning with continuous Performance Evaluations and Improvement
Proficiency in MS Office
Languages
English
First Language
Hindi
Proficient (C2)
C2
Accomplishments
Recognized for outstanding performance and dedication to customer service during my tenure of Airindia.
Received commendations for effectively handling emergency situations and ensuing passengers safety.
Consistently praised by supervisors for my strong work ethic, team work skills and positive attitude.
Certification
Well trained and certified in flight cabin operation of Airbus 350 and Boeing 787.
Certified in Aviation Security Programme.
Timeline
Cabin Crew
Air India
10.2018 - Current
Accounts & Finance Executive
Infosys BPM Limited
08.2017 - 09.2018
MBA - Finance And Data Analytics
Rajasthan Technical University
Masters in Commerce - Accounting And Business Management