Priyanka Thakur
Mumbai
Summary
Dynamic MBA Graduate seeking to expand global experience in Pricing, Supply Chain and Procurement. Eager to leverage diverse skills gained through intensive training and mentorship to contribute to organizational growth. Proven track record of fostering strong relationships and effective communication with internal and external stakeholders. Possessing comprehensive knowledge of the forwarding industry, I am adaptable, resilient, and ready to make an impact within my next team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Executive – Customer Service
Kuehne-Nagel
Mumbai
03.2023 - Current
- Maintained strong relationships with Key clients, providing customized Air Freight and Sea-Air solutions that align with their logistics needs
- Skilled in negotiating rates with carriers and other service providers to secure favorable terms and maintain competitive pricing structures
- Worked closely with KAM’s, operations and pricing to align product offerings with customer requirements and operational capabilities
- Focused on designing and enhancing Air product offerings to meet evolving customer needs, improving operational efficiency and customer satisfaction
- Utilized data analytics to monitor pricing performance, adjust strategies and forecast future trends in market
- Maintained proactive communication with stakeholders to facilitate smooth shipment execution and relationship management
- Ensured compliance with regulatory requirements and internal stakeholders throughout the shipment process.
Management Trainee
Kuehne- Nagel
Mumbai
07.2022 - 03.2023
- Gained valuable experience in various departments through participation in a thorough training program which encompassed Air Freight, Sea Freight , Contract Logistics , Sales , and Finance.
- Underwent regular quarterly evaluations for performance monitoring and training comprehension check.
- Concluded training program by delivering a presentation on Customer Excellence to National Management, emphasizing its relevance to Road Map 2026 and Mission 2030 objectives.
Export Partner - Intern
Tayana Global
06.2021 - 11.2021
- Tayana Global is a U.K.-based export company
- Served as an Export Partner, developing expertise in negotiation.
- Collaborated with the company on procuring 15,000 MT in S30 sugar commodity
- Effectively managed communication with partner
- Led presales initiatives, identifying client needs and boosting revenue through communication and collaboration strategies.
Market Research Analyst
Gig India
Pune
12.2020 - 03.2021
- Conducted research on solar panel awareness for TATA POWER project.
- Collected and analyzed customer data to identify potential markets and factors impacting product demand.
- Analyzed customer preferences and market conditions through comprehensive market research on Solar Panels
Education
PGDM -
Institute of Management Development And Research A
Pune04-2022
B Com -
Vivekanand College
Kolhapur03-2020
Commerce -
Vivekanad Junior College
Kolhapur03-2018
10TH -
Holy Cross Convent High School
Kolhapur03-2016
Skills
- Attention to detail
- Problem solving
- Bias for Action
- Negotiation and Persuasion
- Leadership
Certification
- Customer Excellence: Key tool to Major Customer Feedbacks and Reviews.
- Technical Analysis of Top 5 Iron and Steel companies in India
Accomplishments
- Volunteered in German Startup Conference – JM Education
- Collaborated closely with the founders to organize their conference in India.
- Engaged with clients to identify and address their needs effectively.
- Digital Marketing - Thakur Advertising
- Established the company’s social media accounts from the ground up.
- Enhanced engagement on the company’s Google page by 60% through strategic restructuring.
Timeline
Senior Executive – Customer Service
Kuehne-Nagel
03.2023 - Current
Management Trainee
Kuehne- Nagel
07.2022 - 03.2023
Export Partner - Intern
Tayana Global
06.2021 - 11.2021
Market Research Analyst
Gig India
12.2020 - 03.2021
PGDM -
Institute of Management Development And Research A
B Com -
Vivekanand College
Commerce -
Vivekanad Junior College
10TH -
Holy Cross Convent High School