Priyanka Biswas Sarkar

· Extracting monthly receivable report from SAP based on which KPI & SLA is prepared, followed by analysis and interpretation of the outcomes and provide reasons for variation in assessing the revenue.

· Prepare customer’s monthly statement to maintain a record and to educate the customer regarding aged/open invoices are lying in their account.

· Produce and analyze monthly Aging Report and monitor accounts with high risk associated and take necessary actions which results in reducing the aged items simultaneously increases receivables balance.

· Continuous audit of the Account Receivable Ledger to ensure payments are credited or posted correctly in the customer accounts.

· Prepare a weekly forecast report to capture the total receivables for the week and perform variance analysis in case of any deviations found.

· Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.

· Handling disputes with regards to customer invoices and coordinate internally between the departments i.e.Billing, Credit management, Customer Master Data and cash application team in order to fix the dispute raised.

· Generated cautionary notices to participants regarding overdue accounts.

· Prepare a weekly audit report which includes area of process improvement, challenges faced, achievements, project & Initiative of the process which is reviewed by the management.

· Provided quality, professional and prompt customer service to all internal and external customers.

· Monitor and administer over customer accounts

· Prepare and send customer payment status and invoices

· Update aging reports

· Determine payment schedules with customers

· Investigate and resolve customer queries

· Initiate proactive collection efforts to successfully boost collection

• Extracting monthly receivable report from SAP based on which KPI & SLA is prepared, followed by analysis and interpretation of the outcomes and provide reasons for variation in assessing the revenue
• Prepare customer’s monthly statement to maintain a record and to educate the customer regarding aged/open invoices are lying in their account
• Produce and analyze monthly Aging Report and monitor accounts with high risk associated and take necessary actions which results in reducing the aged items simultaneously increases receivables balance
• Continuous audit of the Account Receivable Ledger to ensure payments are credited or posted correctly in the customer accounts
• Prepare a weekly forecast report to capture the total receivables for the week and perform variance analysis in case of any deviations found
• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
• Handling disputes with regards to customer invoices and coordinate internally between the departments i.e.Billing, Credit management, Customer Master Data and cash application team in order to fix the dispute raised
• Generated cautionary notices to participants regarding overdue accounts
• Prepare a weekly audit report which includes area of process improvement, challenges faced, achievements, project & Initiative of the process which is reviewed by the management
• Provided quality, professional and prompt customer service to all internal and external customers
• Monitor and administer over customer accounts
• Prepare and send customer payment status and invoices
• Update aging reports
• Determine payment schedules with customers
• Investigate and resolve customer queries
• Initiate proactive collection efforts to successfully boost collection
• Job experience at M/s Anil Sharma & Co.:
• Posting of various journal entries (income & expenses) for book closing
• Accounting for pension & other retirement benefits, various tax calculations e.g
• Income Tax, VAT etc
• Checking of various ledgers and book keeping
• Handling queries from various business units relating to financial data & business process