PRIYANSHU BHALWAL
Dehra
Summary
To Contribution the organization with the best individual efforts for achieving its goal and to have continues self development by way of learning and exposure to new assignment . Ambitious customer care executive with dedicated service contributing to company's growth and profitability. Excellent communication skills, problem resolution and positive customer experience. Flexible, decisive leader maintaining service, accountability and training for fast-paced environments.
Overview
1
1
year of professional experience
Work History
Customer Care Executive
Connect Broadband
Mohali
09.2023 - Current
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Communicated with customers to identify needs and expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Coordinated timely responses to online customer communication and researched complex issues.
Education
BA -
Govt. Degree College Dehra, HP. University Shimla
01.2022
12th -
Govt Sr Sec School Dehra, HP. Board Dharmshala
01.2019
10th -
Govt High school Dhawala, HP Board Dharmshala
01.2017
Skills
- Social media marketing
- Social media management
- Customer service background
- Call Center Operations
- Excellent problem-solving abilities
- Customer Support
Languages
Hindi
English
Personal Information
- Father's Name: JAGDISH SINGH
- Date of Birth: 04/16/2002
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Diploma
Unarmed Security Gurad diploma ( U N D E R G O V E R N M E N T O F INDIA
Hobbies and Interests
- Travelling
- Watching motivational videos.
- Sports
Disclaimer
I hereby declare that all the above said information is correct true to the best of my knowledge and belief.
Timeline
Customer Care Executive
Connect Broadband
09.2023 - Current
BA -
Govt. Degree College Dehra, HP. University Shimla
12th -
Govt Sr Sec School Dehra, HP. Board Dharmshala
10th -
Govt High school Dhawala, HP Board Dharmshala