Prosenjeet Banerjee

Roles and Responsibility's Are

Processing Daily Money receipt in SAP

Preparing Daily MIS report.Have an experience to maintain Quality tracker and Daily Production tracker for Error Rectification.

Delivery and sales order creation in SAP

Resolving Customer Queries via email and Telephone.

Working with TCS (Tata Consultancy Services) having experience in working with Retail Banking Operation.Role Performing As Senior Financial Analyst in Retail Electronic and Banking operation.Role of work- Online & Telephone Banking request, Transfer of Funds, Opening New A\C and Closing A\C, etc in the applications Which owned by the bank.

The key responsibility's are

Opening & Closing of customers "Tax Free Saving Accounts “via Telephone or Online Banking Services/Requests.

Online transferring the funds from one account to another account of the client or some another person’s a/c as per the requests.

Issuing credit cards as per client (customer) requests.

Making payments as per the clients notification and requests to some another institutions, Charity, Bill Payments, etc.

General Ledger Reconciliation and making the Teller Balanced.

Handling Escalations, Pending and Manage Pended Requests.

Preparation of Quality tracker and MIS Reports and initiation of ROP for error ratification to onshore team.