Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Additional Information
Timeline
BusinessAnalyst
PUJA KUMARI

PUJA KUMARI

Business Analyst
Bangalore

Summary

Overall 5.6 yrs experience in core banking sector and enthusiastic Business analyst with 4 years of experience in delivering projects on strict deadlines with high level of success rates. Exceptional communication, collaboration & team building skills and utilize the same in a productive manner.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work History

Business Analyst

RBL Bank Ltd
Bangalore
07.2022 - Current
  • Understands product vision as well as end- customer requirements to dictate system requirements in order to drive product backlog grooming.
  • Identifies features to enhance product and gate keeps it from bugs, works with cross-functional teams from diverse disciplines including engineers, designers, and business owners to drive launch of product.
  • Develops skeleton flows on which developers build upon and drafts corner case test scenarios.
  • Good Understanding of the SDLC lifecycle .
  • Request for information and Statement of work .
  • Works between Sales team and engineering team and bring up Proof of Concepts in way to win deal . .
  • Expertise in core banking, financial services,Banking products and services.
  • Liaison between technology, operations, and various business units to lead and facilitate the creation and specification of business requirements.
  • Owns and maintains Kanban board and communicates with cross functional teams to close tickets on time .

Junior Business Analyst

ICICI Bank Ltd
Bangalore
01.2017 - 05.2022
  • Gather and analyze business requirements for the account opening application,working closely with stakeholders such as account managers, compliance, and IT teams to ensure the application meets the needs of the business and regulatory requirements.
  • Excellent knowledge in Agile Methodology and creating the epics/features/user stories with the appropriate acceptance criteria.
  • Assisted with online banking issues such as error messages or technical troubleshooting.
  • Verifying enrollment for transfers, suspending / un-suspending accounts, and researching failed transfers.
  • Assisting members with banking issues such as enrollment problems and activation codes for debit cards.
  • Assisting Retail Banking Issues such as Online Account opening errors, Internet Banking errors & Forex transaction issues.
  • Assisted In Online platform set up for Rekyc & other Demographic changes related to accounts


Education

PGBD in Banking And Finance -

Manipal Academy, Manipal University
Bangalore, KA
05.2016 - 01.2017

MBA - Finance

Patna University
Patna, Bihar
06.2012 - 08.2014

B.Com -

Patna University
Patna, Bihar
05.2009 - 06.2012

Skills

BRD/FRD Retail Stakeholder Management

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Accomplishments

  • Honored with 'Spot light award' for the exemplary service rendered in meeting client deadlines and owning up the project . (RBL Bank Ltd)
  • Software Interests References Awarded in the 'Hall of Fame' by HR team for going out of way from routines to engage employees at my floor level . (ICICI Bank Ltd)

Software

Balsamiq Tool

PowerPoint & Excel

JIRA & Confluence tool

Swimlane Diagram

Interests

Listening to Music ,Traveling

Additional Information

  • Naveen Pusarla " Lead Business Analyst, RBL bank, Bengaluru"
  • Kumari Sweta“Business Analyst/ Scrum Master, ICICI bank, Bengaluru"

Timeline

Business Analyst

RBL Bank Ltd
07.2022 - Current

Junior Business Analyst

ICICI Bank Ltd
01.2017 - 05.2022

PGBD in Banking And Finance -

Manipal Academy, Manipal University
05.2016 - 01.2017

MBA - Finance

Patna University
06.2012 - 08.2014

B.Com -

Patna University
05.2009 - 06.2012
PUJA KUMARIBusiness Analyst