Summary
Overview
Work History
Skills
Certification
Education
Timeline
Manager
Pulkit Agarwal

Pulkit Agarwal

Lead Product Manager
Bengaluru,KA

Summary

Seasoned Product Manager with 13 years of experience in driving end-to-end e-commerce strategy, product vision,

and go-to-market execution across B2B and B2C platforms. Proven expertise in lifecycle management, loyalty programs, wallets and payments, promotions, and omnichannel experiences. Skilled in customer and merchant experience management, stakeholder management, and team leadership, with a strong track record of delivering scalable digital products in fast-paced environments. Adept at agile product delivery, data-driven product development, digital marketing, and SEO optimization, consistently aligning product strategy with business goals to enhance customer engagement, accelerate growth, and maximize ROI.

Overview

13
13
years of professional experience
7
7

Certifications

Work History

Lead Product Manager

ThoughtWorks
07.2025 - Current
  • Collaborated with cross-functional teams to define product requirements and specifications.
  • Assisted in conducting market research to identify user needs and competitive landscape.
  • Supported product roadmap development by gathering stakeholder feedback and prioritizing features.
  • Facilitated workshops to generate innovative ideas for product enhancements and solutions.
  • Engaged with customers to collect feedback on product usability and satisfaction levels.
  • Enhanced product functionality by collaborating with cross-functional teams and gathering user feedback.
  • Led user experience improvements, resulting in increased customer satisfaction scores and reduced churn rates.
  • Built strong relationships with strategic partners, opening up new channels of distribution and expanding the company''s reach into untapped markets.

Product Manager

Sourcebits
11.2019 - 04.2020

Owned the product roadmap for Vixxo (SaaS FaciliPes Management), aligning with OKRs and driving agile delivery across UX and engineering teams

Product Manager

Rewards 360
12.2018 - 10.2019
  • Collaborated with cross-functional teams to define product requirements and specifications.
  • Assisted in developing product roadmaps aligned with business objectives and user needs.
  • Conducted market research to identify trends, customer needs, and competitive landscape insights.
  • Coordinated product launches, ensuring timely delivery of marketing materials and training resources.
  • Managed product demonstrations and testimonials for performance evaluation.
  • Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
  • Led cross-functional teams to deliver high-quality products on time and within budget constraints.

Sr. Business Analyst

Pepper Square
02.2017 - 12.2018

Delivered 10+ digital projects, gathering business requirements, defining milestones, and aligning cross-functional teams.

Project Associate

V Group Inc
05.2013 - 02.2017

Supported E-Commerce launches for Fortune 500 clients such as Boeing, Martha Stewart, Isaac Mizrahi.

Skills

  • Product Lifecycle Management
  • Agile / Scrum Methodologies
  • Go-to-Market Launch Plans
  • Product Roadmaps
  • Requirements Gathering & Analysis
  • Market & Competitor Research
  • Product Development
  • Strategic Vision
  • Stakeholder Management
  • Data analysis
  • Technical product knowledge
  • Root Cause Analysis
  • Cross-functional team leadership
  • Product launches
  • Product lifecycle management

Data-driven decision making

Certification

  • AI for Product Management
  • Machine Learning Foundations for Product Managers
  • Certified ScrumMaster (CSM)
  • Certified Scrum Product Owner (CSPO)
  • Product Management: Building a Product Strategy
  • Product Innovation for Product Managers
  • Innovation for Entrepreneurs: From Idea to Marketplace - University of Maryland

Education

Bachelor of Science - Computer Science

Jaipur Engineering College
Jaipur
09.2008 - 04.2012

Timeline

Lead Product Manager

ThoughtWorks
07.2025 - Current

Product Manager

Sourcebits
11.2019 - 04.2020

Product Manager

Rewards 360
12.2018 - 10.2019

Sr. Business Analyst

Pepper Square
02.2017 - 12.2018

Project Associate

V Group Inc
05.2013 - 02.2017

Bachelor of Science - Computer Science

Jaipur Engineering College
09.2008 - 04.2012
Pulkit AgarwalLead Product Manager