Puneesh Jhandai

• Category & Sales Head - B2B Verticals of Home Textiles & Advanced Textiles i.e. Corporate Sales, Hospitality, CSD, Wet Wipes & Sheet Masks.
• Responsible for Revenue of Apprx 250 Cr (almost 50% of Total India Business
• Instrumental in Growth of Home Textile B2B Business from 15 Cr (in FY'12) to 180 Cr (in FY'24)
• Fostered a culture of Achievement by encouraging Ownership, Creative problem-solving and Customer Centricity.
• Enhanced customer satisfaction by improving product offerings and delivering exceptional service.
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• Category & Sales Head - B2B Verticals in Home Textiles (Corporate Sales, Hospitality & CSD). Approx - 165 Cr
• Collaborated closely with product development teams to ensure offerings met evolving customer needs and demands.
• Delivered engaging presentations at industry events, showcasing company offerings and building brand awareness.
• Expanded market share by identifying and securing new business opportunities.
• Mentored and coached a high-performing team, fostering professional growth and promoting collaboration.

• Category & Sales Head - B2C and B2B Verticals in Home Textile. This included Modern Trade (SIS), Corporate Sales, Hospitality, CSD and Private Label
• Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
• Optimized resource allocation by analyzing operational needs, reallocating resources as needed to maximize efficiency across all functions.
• Fostered strong relationships with key clients, leading to repeat business and a significant increase in customer satisfaction ratings.

• July 2011 onwards - I moved to India Business and was Head of Category Management & Sales Head for B2B & B2C Verticals which included Modern Trade, E-Commerce, Corporate Sales, Hospitality, CSD and Private Label.
• Led cross-functional teams towards shared goals by clearly articulating objectives, setting expectations for performance outcomes, and providing ongoing guidance as needed.
• Drove revenue growth and worked towards increased brand awareness among consumers as well as partners.
• Evaluated market trends and competitor activities for informed decision-making on pricing strategies, product development opportunities, and overall business direction.
• Developed and executed successful business strategies, driving growth in revenue and market share.

July 08 - June 09 - Mumbai (India)

July 09 - June 11 - Espinho (Portugal)

• Head of Business Development in EU Market for Bath & Bed Linen.
• During 2 Year stint at Portugal, I was responsible for Revenue Growth & instrumental in establishment of Welspun's offices in Spain, Germany & Netherlands as well as Appointment of Key Channel Partners in Northern EU Market and Spain
• Growth of Business from US$ 2 Mn to $15 Mn and some of the customers eventually became Long Term customers for Welspun like Carrefour, Auchan, JYSK.

Key Customers Added -

• France - Carrefour, Auchan, Celio
• Germany - Rewe, Kibek, Biberna
• Spain - El Corte ingles
• Others - Hema, Princess, V&D, JYSK, Sonae

• Team Lead for Non-US Business Development for Bed Linen Category.
• Developed and executed annual business plans, resulting in consistent revenue growth.
• Managed multiple projects (Sourcing of Fabric for entire division) simultaneously while maintaining focus on meeting key milestones for Non US Market.

JD comprised of yearly business turn over of :

• US $ 9 Million (from the total turnover of US $ 30 Million for FY 2005-2006
• US $ 15 Million (from the targeted total turnover of US $ 45 Million for FY 2006-07)

Products Handled – Woven Bath & Area Rugs, Tufted Bath Rugs, Chenille Bedspreads

Major Customers handled at the time of leaving:-

• Wal-Mart Stores Inc, USA, Canada & Mexico
• Mohawk Home, USA
• Blair's, USA
• Foreston Trends, USA
• Home Décor, Canada
• Zara Home, Spain
• Direct Home Textiles Group, USA

Worked as Division Head for Handloom Rug Division and was:-

• Reported by PPC, Quality Control & Packing Departments.
• Responsible for ensuring that the goods meet the required Quality standards as well as Delivery schedule.
• Development of new products.
• Complete Customer Service starting from working with the customer on the sample development to the final shipment of the goods.

Key Account Manager for Customers across US & Non US Businesses.

• Handled revenue worth US $ 18 Mn (appprx 20% of total business in 2004) from Key Customers.

Key Customers handled during this 5 Year Stint across different geographies were:-

• American Pacific, USA (Nautica's Licensee in US)
• Pillowtex Corp, USA & Canada
• Target, USA
• Sears, Canada
• WF Goetze, Germany
• Maurice Phillips, UK
• Hayashi, Japan
• New Zealand Merchants, NZ
• Demote, Australia

• Handled Business & Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving issues promptly.