Puneet Jain

• Led a high-impact acquisition during Paytm’s infrastructure crisis — negotiated and migrated 1/3rd of Paytm’s transaction volume to YES BANK, driving substantial recurring revenue and reinforcing YES BANK’s position in the payments ecosystem.
• Successfully sold YES BANK’s UPI switching solution to both Amazon (for Amazon Pay launch) and Worldline, enabling large-scale fintech transaction processing while ensuring full compliance with NPCI and RBI regulatory frameworks.
• Directed sales-focused pre-sales and delivery execution for digital payment infrastructure projects such as CBDC, SFMS, and EFRM, working closely with CXOs, compliance teams, and technology stakeholders.
• Led end-to-end engagement across proposal drafting, solution positioning, RFP finalization, vendor alignment, and rollout — ensuring both business growth and regulatory alignment.
• Built trusted relationships with enterprise clients and fintech platforms, supporting strategic sales and enabling YES BANK’s expansion as a reliable transaction partner in regulated payments.

• Worked closely with large enterprise and public sector clients to drive digital adoption, open up new opportunities, and support long-term business goals.
• Helped RBI shape its digital payments framework, supporting initiatives that made transactions more accessible and secure across the country.
• Built strong relationships with clients, understood their challenges, and matched them with the right solutions, whether in cloud, collaboration, or infrastructure.
• Played a key role in expanding Cisco’s presence in BFSI and telecom sectors by identifying growth areas, building trust, and ensuring smooth onboarding.
• Drove the adoption of cloud platforms and workplace tools like O365 and Webex, making daily operations smoother and more connected for clients.
• Supported clients through network modernizations and tech transitions, helping them move forward with minimal disruption.
• Introduced smart transport systems to logistics-heavy clients, helping them cut costs and streamline deliveries.
• Regularly engaged with internal teams, vendors, and partners to keep projects aligned and client expectations met.

Established and led Kross Infotel’s operations in Indonesia from the ground up, setting up the legal entity, hiring local teams, and securing initial clients.
• Drove business development and services sales across telecom accounts, onboarding major clients and scaling delivery across two key cities.
• Closed and executed service contracts generating $150K+ in monthly recurring revenue with 6% MoM growth.
• Led national engagement for a $140M LTE backhaul upgrade initiative, managing strategic delivery and client alignment.
• Built long-term client relationships through consistent delivery of performance KPIs, enabling multi-year extensions and upsells.
• Created market entry strategy, operating budget forecasts, and business plans to support expansion and localization.

Led the deployment of a new Warehouse Management System, enhancing order accuracy and reducing operational errors. Spearheaded network optimization across Radio, Transmission, VAS, and Infra domains. Delivered multi-region telecom projects with measurable improvements in KPIs and service levels. Oversaw capital planning, project execution, and cross-functional coordination for seamless service delivery.

Led supply chain analytics by developing dashboards and KPIs for senior management. Drove supplier and logistics collaboration, improving delivery reliability and reducing lead times. Managed Vodafone account operations, overseeing 2G/3G deployments, customer engagement, and governance across multiple circles. Reconciled long-pending material and service gaps, raising substantial value to the business.

Performed in-depth analysis of the Indian telecom sector, evaluating revenue models, cost structures, and regulatory impacts. Led end-to-end system launches (3G, GSM, CDMA) from business case to optimization. Managed RF planning and network optimization, including frequency planning, site design, and performance tuning. Directed vendor evaluation, RFP development, and service scope definition for strategic sourcing and implementation.