Puneet Sharma

• Agile Product Development.
• Assisting Scrum Master in backlog grooming of user stories in Jira
• Prioritization of the features in Product Backlog
• Alignment with our product strategy for sprint cycles.
• Requirement gathering for feature additions across B2B, B2C portals
• CRM and ERP Integrations.
• Functional mapping and specifications.
• Customer experience throughout the product lifecycle management.
• Stakeholder Engagement
• Product Roadmap

Managed Implementation and Post-Implementation support for Oracle EnterpriseOne 9.0 at Michelin across multiple regions (Asia, Europe, North America).
Key responsibilities included:

• Requirement gathering, Gap analysis, Business Analysis
• Functional Specification creation
• End-to-End Testing activities.
• Facilitated the integration of various systems, including WMS, Chatbot, and other Inventory and MRP systems, with JD Edwards.
• Ensured the successful execution of User Acceptance Testing (UAT) for integrated systems.

• Orchestrating the SAP R/3 Rollout for the Supply Chain Module while concurrently managing daily IT operations.
• Business Process Mapping and Change Management.
• Project management
• Incident management
• IT operations management

• Specializing in the South Asia Pacific Area within the Sales & Distribution (S&D) Module
• End-to-End implementation and post-implementation support of JD Edwards 8.1 - Took ownership of critical responsibilities including: - Business System Requirement (BSR) and Functional System Requirement (FSR) documents
• Conducting unit testing and comprehensive end-to-end solution testing
• Writing Test Cases and Test Plans
• System configuration to align with specific business needs
• Managing User Acceptance Testing (UAT) - Demonstrated proficiency in Production and post-production Ticket analysis and management to maintain system integrity and performance.

• Post-implementation support
• Handled Month and Year end processing
• Inventory Reconciliation
• Inventory and General Ledger integration.

• Software and Hardware troubleshooting in HP and Compaq products
• Mapping customer needs with HP products and resolving Netgear router issues

• Create Master data, Online Purchase E-Receipt, Invoice, etc
• Inventory reconciliation in the system
• Hardware and Software troubleshooting.