Puneet Virmani

• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Led cross-functional teams to achieve project milestones and deliver high-quality results.
• Led cross-functional teams to implement strategic workforce planning initiatives.
• Managed complex client relationships, delivering tailored solutions to meet organizational needs.
• Developed and executed employee engagement programs to enhance retention rates.
• Streamlined operational processes, improving efficiency and reducing turnaround times.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Mentored junior managers, fostering professional growth and leadership skills within the team.
• Achieved operational excellence by streamlining processes and implementing best practices.

• Lead and manage a team of Reporting Analysts to deliver timely and accurate reports to stakeholders.
• Collaborate with business leaders to identify reporting & analytics need and provide actionable insights to drive business decisions.
• Collaborated with business leaders to identify reporting and analytics needs, providing actionable insights that informed strategic business decisions.
• Manage relationships with external vendors and ensure compliance with regulatory requirements.
• Managed relationships with external vendors, ensuring compliance with regulatory requirements and fostering collaboration.
• There was no standard dependable process to validate the quality of One on One connect of colleague & supervisor so I developed one stop shop in Python (including SQLite/Notepad/Excel/Outlook/PDF) to register, record the progress in partnership with the supervisor & colleague. Won a Maestro Award for the solution and delivering the independent utility for global employees.
• Developed a Utility in RStudio (including SQLite/Excel/Outlook/PDF) which reduced the 90% of our manual work and saved more than 1699 hours yearly.
• Developed a Utility in RStudio (including SQLite/Excel) to track daily BAU activities and delivering the Capacity Utilization for senior management.
• Created multiple applications in Excel to automate generation of word documents for onshore stakeholders.

• Sales Analysis to improve sales through all dimensions along with the seller’s performance.
• Provide Project management of team activities while identifying areas in which analytics efforts can produce a strong value add
• Supporting the team in the delivery of the current pipeline projects
• Contribute in projects to ensure timely delivery.
• Provide new ideas and operating models options to ensure the delivery of the solutions for BI in a cost-effective way.
• Evaluated sources of information through social media platforms, built model, and applied data analytics to enhance automation and inform business decisions.
• Developed new ideas and operational models to ensure effective delivery of BI solutions.
• Automated trigger Reports to Stakeholders
• Managed team activities while identifying areas where analytics efforts added significant value.
• SEC control through FFM application
• Market Share Analysis through Websites and Social Media Channels
• Rise in CE Premium Products Sellout
• SEC Relocation Analysis
• Google Trends to a right market check/demand on right time :
• Market Brand Value on Pan India Level
• Preparing Presentations for Daily/Weekly/Month/Quarter Review.
• Significant Accomplishments:
• Worked on different business projects as mentioned below:
• Revenue & Loss →
• Manager since Mar'21
• Market Brand Value on Pan India Level
• Sales Analysis
• Manager since Mar'21

Revenue & Loss →

• Delivered backend support for various special projects, focusing on retargeting and hot leads.
• Controlled GPM through analysis of outstanding amounts, GPM leakage, cashback, and losses reports
• Data & backend support on special projects, retargeting, Hot Lead, etc.
• Apprehend additional transactions for business through multiple drive. For E.g. Sellers Capsule, High Propensity etc.
• Tactical offer communication( SMS, Email)
• Score Cards & Dashboards
• Business Connect with Product & channel of planning & execution of running activities & way forward

Discounting & Offers Strategies →

• Offline Discounting Management
• Consolidation of all type of sales & evaluation of impact through reporting
• Data support on tactical offers to Product manager
• Analysis on Customer segmentation and Repeat Customer Behavior to see the way forward in business

Automations →

• Developed internal and external websites/applications to enhance user experience and operational efficiency
• Automated reports and dashboards to streamline data reporting processes
• Transforming data platform from excel/access to SQL Server
• Automated trigger Reports to Stakeholders
• Managing a team of AM’s & Associates, monitoring their performances to ensure efficiency in process operations & ensure meeting of individual / group targets
• Preparing MBR’s & QBR’s in every month/quarter.
• Google Trends to a right market check/demand on right time :
• Used the Google Trends India Search data to see the travel searches across India
• Amend respective theme Packages as per the market demand
• Activate package from the respective hubs etc.
• Repeat Customer Behavior
• Raising Reconnect %age
• Customers profiling on MMT1
• FD Price Yield Management
• Seller’s Capsule
• GP Leakage
• Aug'18-May'20

• Led cross-functional teams to enhance operational efficiency and streamline workflows.
• Developed training programs to improve staff performance and ensure compliance with company policies.
• Analyzed client feedback to identify opportunities for service improvement and drive customer satisfaction.

• Led team in developing strategic initiatives to enhance operational efficiency and service delivery.
• Mentored staff on best practices, fostering a culture of continuous improvement and professional growth.
• Collaborated with cross-functional teams to implement process improvements, resulting in streamlined workflows.

• Led cross-functional teams to improve operational efficiencies and streamline workflows.
• Developed and implemented training programs for junior associates to enhance performance accuracy.
• Analyzed complex data sets to inform strategic decision-making and optimize project outcomes.

• Analyzed customer feedback to identify trends and recommend improvements for service delivery.
• Developed data models to enhance operational efficiency and optimize resource allocation.
• Collaborated with cross-functional teams to implement strategic initiatives aligning with business goals.